EDI Support Staff

iSupport Worldwide; Pasig; On-site; PHP 781,000 - 1,116,000; Full time

Job summary

iSupport Worldwide is seeking an EDI Specialist to handle daily EDI transactions and troubleshoot errors, coordinating with trading partners to keep data flowing smoothly. You will work closely with SPS Commerce and ERP systems to resolve issues and improve processes.

The role requires 3–5 years of hands-on EDI experience, familiarity with SPS Commerce, and strong communication with both trading partners and internal teams. US time zone hours are expected.

Qualifications

• 3–5 years of experience in EDI or related roles.
• Hands-on EDI experience with 850s, 855s, 856s, 810s is a plus.
• Familiarity with SPS Commerce and ERP systems.
• Strong communication with trading partners and internal teams.

Responsibilities

• Handle daily EDI transaction tasks and keep things moving.
• Spot and troubleshoot EDI errors/failures as they come up.
• Work directly with trading partners to keep data flowing smoothly.
• Help with basic setup and configuration of EDI processes.
• Team up with SPS Commerce support, our EDI application, and ERP system to resolve EDI issues.
• Contribute to documentation and keep internal teams informed.
• Take on additional support tasks as needed.

Skills

EDI experience

ERP systems

Communication

Documentation

US time zone availability

Tools

SPS Commerce

Job description

• Handle daily EDI transaction tasks and keep things moving
• Spot and troubleshoot EDI errors/failures as they come up
• Work directly with trading partners to keep data flowing smoothly
• Help with basic setup and configuration of EDI processes
• Team up with SPS Commerce support, our EDI application, and ERP system to dig into and resolve EDI issues
• Contribute to documentation and keep internal teams informed
• Take on additional support tasks as needed

Job Description:

• Handle daily EDI transaction tasks and keep things moving
• Spot and troubleshoot EDI errors/failures as they come up
• Work directly with trading partners to keep data flowing smoothly
• Help with basic setup and configuration of EDI processes
• Team up with SPS Commerce support, our EDI application, and ERP system to dig into and resolve EDI issues
• Contribute to documentation and keep internal teams informed
• Take on additional support tasks as needed

Requirements

What we're looking for:

• 3-5 years of experience
• Some hands-on EDI experience (850s, 855s, 856s, 810s, etc.) is a big plus
• Comfortable with EDI platforms (SPS Commerce experience preferred) and ERP systems
• Solid communicator, both with both trading partners and internal teams
• Organized and detail-oriented when it comes to documentation
• Able to work US time zone hours