EDI Systems Analyst

Philtech Inc.; Metro Manila; On-site; PHP 360,000 - 720,000; Full time

Job summary

Philtech Inc. Manila-based EDI team manages day-to-day operations and supports trading partners, internal stakeholders, and system operations.

The role covers daily partner support for paperless transactions, establishing EDI partnerships, monitoring exceptions, and performing root-cause analysis to prevent recurrence. The candidate will maintain documentation, coordinate data-structure changes, and support new electronic initiatives while providing progress reports.

Qualifications

• Working knowledge of EDI standards (ANSI X12; EDIFACT preferred).
• Experience with EDI platforms and mapping tools (Sterling, Gentran, Cleo, Seeburger or equivalent).
• Proficiency with EDI communication protocols such as AS2 and SFTP.

Responsibilities

• Provide daily support to trading partners and internal customers for paperless transactions (POs, invoices, remittance advice, catalog data).
• Establish, test, and manage EDI partnerships with trading partners and suppliers.
• Monitor exception reporting and manage issue resolution to ensure timely, accurate transaction processing.
• Investigate and resolve business and system problems, performing root cause analysis to prevent recurrence.
• Maintain specification documentation for external suppliers and retailer partners.
• Coordinate changes to data transaction structures and content formats with external companies.
• Provide support for implementing new electronic business initiatives.
• Perform analysis and provide periodic reports on progress, performance, and improvement opportunities.

Skills

EDI standards

Analysis

Documentation

Cross-functional communication

Tools

Sterling

Gentran

Cleo

Seeburger

Job description

The Manila-based EDI team will own the full range of day-to-day EDI operations and support responsibilities, providing consistent coverage across trading partners, internal stakeholders, and system operations.

Key Responsibilities include, but are not limited to:

• Provide daily support to trading partners and internal customers for paperless transactions, including purchase orders, invoices, remittance advice, and catalog data.
• Establish, test, and manage Electronic Data Interchange (EDI) partnerships with trading partners and suppliers.
• Monitor exception reporting and manage issue resolution to ensure timely, accurate transaction processing.
• Investigate and resolve business and system problems, performing root cause analysis to prevent recurrence.
• Maintain specification documentation for external suppliers and retailer partners.
• Coordinate changes to data transaction structures and content formats with external companies.
• Provide support for implementing new electronic business initiatives.
• Perform analysis and provide periodic reports on progress, performance, and improvement opportunities.

Technical Requirements embedded in role execution:

• Working knowledge of EDI standards (ANSI X12; EDIFACT preferred).
• Hands-on experience with EDI platforms and mapping tools (e.g., Sterling, Gentran, Cleo, Seeburger, or equivalent).
• Proficiency with EDI communication protocols such as AS2 and SFTP.
• Experience supporting high-volume, business-critical EDI integrations, preferably in a retail or supply-chain environment.
• Strong analytical, documentation, and cross-functional communication skills to support collaboration with US-based teams.

Work location: BGC, Taguig. Work schedule: 10:00 PM to 7:00 AM (MNL time) with a 4-day per week return-to-office (RTO) requirement.