Ecommerce Fulfillment & QC Specialist

Enable PH; Mandaluyong; Sur place; PHP 201 000 - 312 000; Plein temps

Avantages offerts par ce poste

HMO

Monthly merit-based incentives

Employee discount

Résumé du poste

Enable PH in Mandaluyong is seeking a Fulfillment Associate to ensure quality control of ecommerce orders and monitor drop-off activities, coordinating with warehouse and logistics teams to keep shipments accurate and timely.

The role requires detail-oriented individuals with strong organizational skills, proficiency in Excel/Google Sheets, and the ability to work six days a week across platforms like Lazada, Shopee, TikTok Shop, and Shopify.

Qualifications

• Graduate with a four-year bachelor’s degree.
• Experience with Lazada, Shopee, and TikTok Shop Seller Center.
• Familiarity with ERP, WMS and OMS.
• Strong attention to detail and accuracy in order processing.
• Good communication skills.
• Proficient in Excel or Google Sheets and reporting.
• Willing to work 6 days per week.

Responsabilités

• Check all processed orders across platforms (Shopee, Lazada, TikTok, Shopify) for consistency with DRs, ARs and platform records.
• Conduct quality checks on products after picking to ensure accuracy.
• Print AWBs and attach to ARs.
• Maintain soft copies of AWBs in shared drive.
• Coordinate with Warehouse QC for timely checks before endorsing to packers, and for dispatch, drop-off, and pick-up of parcels.
• Maintain and update the ecom drop-off tracker and monitor dispatch activities to ensure SLA compliance.
• Monitor cancelled orders and coordinate with Fulfillment Claims, Warehouse, and Logistics teams for timely pull-out.
• Monitor fraudulent orders and report to E-commerce team for confirmation.
• Coordinate with shipping carriers to schedule pickups, generate shipping labels, and process RTS transactions.
• Submit fulfillment reports (Drop-Off Monitoring, FFL) and provide insights to management.
• Identify opportunities to streamline and optimize fulfillment, especially QC and drop-off monitoring.
• Perform other duties as assigned.

Connaissances

Attention to detail

Communication skills

Adaptability

Formation

Bachelor’s degree

Outils

Excel

Google Sheets

ERP systems

WMS

OMS

Description du poste

Enable PH in Mandaluyong is seeking a Fulfillment Associate to ensure quality control of ecommerce orders and monitor drop-off activities, coordinating with warehouse and logistics teams to keep shipments accurate and timely.

The role requires detail-oriented individuals with strong organizational skills, proficiency in Excel/Google Sheets, and the ability to work six days a week across platforms like Lazada, Shopee, TikTok Shop, and Shopify.