Ecommerce Fulfillment Assistant Manager in Pasig

Job Vacancy Phil; Pasig; On-site; PHP 700,000 - 1,200,000; Full time

Job summary

Sheryna in Pasig seeks an Ecommerce Fulfillment Assistant Manager to oversee end-to-end order fulfillment, ensuring high order accuracy, on-time delivery, and exceptional customer satisfaction.

You will manage warehouse operations, coordinate with 3PL providers, and drive efficiency projects to scale with order volume and seasonal spikes.

Qualifications

• Bachelor's degree in SCM or related field.
• 5-7 years progressive experience in fulfillment/logistics with 2-3 years in leadership.
• Experience in ecommerce operations: order processing, inventory, shipping, returns.
• Experience managing warehouses, 3PL partners and/or fulfillment centers.
• Experience with major ecommerce platforms and OMS.
• Experience scaling operations during spikes.

Responsibilities

• Oversees end-to-end order fulfillment, ensuring high order accuracy, on-time delivery, and customer satisfaction.
• Manages warehouse operations and inventory, coordinates with 3PL providers and carriers.
• Leads initiatives to improve operational efficiency and reduce costs.
• Promotes team collaboration.

Skills

Leadership

Team collaboration

Process improvement

Customer satisfaction

Strategic thinking

Education

Bachelor's degree in SCM or related field

Tools

Shopify

Marketplace Accounts

Anchanto Solutions

Magento

OMS

Job description

Ecommerce Fulfillment Assistant Manager in Pasig

For footwear and fashion retail industry

Oversees the end-to-end order fulfillment process with a primary goal of ensuring high order accuracy, on-time delivery and customer satisfaction.

Manages warehouse operations and inventory, coordinate with 3PL providers and carriers and leads initiatives to continuously improve operational efficiency and reduce costs.

Promotes team collaboration.

• Bachelor's degree in Supply Chain Management, Logistics, Business Administration, Operations Management or related field.
• Relevant certifications are a plus.
• A minimum of 5-7 years progressive experience in fulfillment, logistics, or supply chain roles with at least 2-3 years in managerial or leadership position.
• Direct experience in e-commerce operations : order processing, inventory management, shipping and return systems and best practices.
• Knowledge in managing warehouses, 3PL partners and/or fulfillment centers.
• Demonstrated experience in scaling operations (handling order volume growth and seasonal spikes).
• Expertise with major ecommerce platforms (e.g., Shopify, Marketplace Accounts, Anchanto Solutions, Magento) and order management system (OMS).
• Knowledgeable in using and implementing inventory and warehouse management systems.

This is for DIRECT HIRE!