Easy Non Voice Representative- With or Without Experience

Caldwell Communications Consultancy Philippines

Quezon City

On-site

PHP 201,000 - 290,000

Full time

14 days+

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Benefits offered by this job

13th Month Pay
HMO (3 beneficiaries)
Maternity/Paternity Leave 20%
Life Insurance
Work-life Balance
Competitive Salary
Career Growth

Job summary

Caldwell Communications Consultancy Philippines is continually seeking candidates for our team across Travel, Sales, Healthcare, Financial, Collections and Telco accounts. This role involves handling customer inquiries on the phone or in writing and resolving issues efficiently.

We offer an open, friendly work environment with opportunities for growth, performance incentives, 13th month pay, HMO for day-one beneficiaries, maternity/paternity leave, and strong work-life balance programs.

Job description

We are continuously looking for candidates for our team

Accounts that we can offer:

Travel, Sales, Healthcare, Financial, Collections and Telco account

Responsibilities
  • Communicates with customer on the phone or by way of written correspondence to deal with concerns.
  • Resolves customer issues on the first call/contact whenever possible without having to transfer caller.
  • Matching customers’ demands to Clients’ products and solutions and services
  • Using settlement and influencing abilities to recover from objections and achieve the customers’ buy-in
  • Communicating specific information to internal and external clients and sharing understanding with colleagues
What Do We Offer?
  • An open, friendly and professional work environment.
  • A professionally and personally rewarding career.
  • Opportunities to grow and be promoted within the company.
  • Performance incentives and employee perks and benefits.
  • Competitive Salary
  • 13th Month Pay
  • HMO with 3 free Beneficiaries on Day One
  • 20% ND Maternity/Paternity Leave
  • Opportunity for rapid career growth for Top Performers
  • Retirement/Life Insurance for Qualified Staff
  • Work-life Balance Processes and Programs
APPLY NOW!
  • No experience required
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