[Earn up to 39K* !] Customer Service Representative – VXI QC North EDSA

VXI Global Holdings B.V. (Philippines); Quezon City; On-site; PHP 261,000 - 435,000; Full time

Benefits offered by this job

Salary up to ₱39,000

Job summary

VXI Philippines is hiring a Customer Service Representative to join a dynamic, customer-focused team. You will interact with customers, understand needs, and provide effective solutions to create a positive experience.

This on-site role covers telecommunications needs, with opportunities for career growth and development within a supportive environment. Expect to work shifting schedules, including weekends and holidays when required, and to meet performance and sales targets while delivering

Qualifications

• Open to high school graduates, college graduates; with or without BPO experience.
• Excellent verbal and interpersonal communication skills
• Customer-focused and solutions-oriented
• Confident and comfortable communicating with customers
• Willing to work on shifting schedules, including weekends and holidays when required
• Willing to work on-site

Responsibilities

• Interact with customers in a confident, professional, and courteous manner
• Provide excellent customer service and support across various customer needs
• Assist customers with their telecommunications needs and recommend appropriate products or services
• Meet performance and sales targets while maintaining high customer satisfaction
• Work on shifting schedules, including weekends and holidays, as required

Skills

Verbal communication

Interpersonal skills

Customer-focused

Solutions-oriented

Education

High school graduate

College graduate

Job description

Join VXI Philippines as a Customer Service Representative and become part of a dynamic, customer-focused team where excellent communication, quality service, and career growth are valued. In this role, you'll interact with customers, understand their needs, provide effective solutions, and create a positive customer experience. You'll also assist customers with their telecommunications needs while identifying products and services that best fit their requirements.

Key responsibilities

• Interact with customers in a confident, professional, and courteous manner
• Provide excellent customer service and support across various customer needs
• Assist customers with their telecommunications needs and recommend appropriate products or services
• Meet performance and sales targets while maintaining high customer satisfaction
• Work on shifting schedules, including weekends and holidays, as required

Qualifications

• Open to high school graduates, college graduates; with or without BPO experience.
• Excellent verbal and interpersonal communication skills
• Customer-focused and solutions-oriented
• Confident and comfortable communicating with customers
• Willing to work on shifting schedules, including weekends and holidays when required
• Willing to work on-site

About us

VXI Philippines is a leading BPO company dedicated to delivering exceptional customer experiences while creating opportunities for employees to develop their skills, advance their careers, and grow professionally.

Benefits

• Earn up to ₱39,000*!
• Performance bonuses and incentives
• Employee benefits
• Career growth and development opportunities
• Dynamic and supportive work environment