Early-Stage Collections Analyst - Growth & Negotiation

First Circle; Manila; Presencial; PHP 257.000 - 279.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

HMO coverage from week one

Free catered lunches

Monthly fitness allowance

Transportation allowance

Accommodation allowance

Descripción de la vacante

First Circle is seeking a Collection Analyst for its Early Stage Accounts to join the Product Operations team in Manila. You will perform desk collection calls, manage delinquent accounts, and coordinate with internal teams to improve recovery rates.

The role requires 1–5 years of collections experience, a bachelor's degree, and a readiness to work on-site at BGC Taguig with a 5x RTO setup. Fresh graduates are welcome, and the team offers a supportive, performance-driven environment with monthly

Formación

• 1–5 years of relevant experience as a Collection Analyst.
• Fresh graduates are welcome.
• Bachelor's degree in any field.
• Willing to work in BGC Taguig (5x RTO).

Responsabilidades

• Delinquency Management: Manage M0 and M1 delinquent accounts.
• Client Engagement: Conduct calls, follow-ups, and negotiate payment arrangements or Promises to Pay (PTPs).
• Payment Tracking: Monitor incoming payments and track fulfilled PTPs.
• Record Keeping & Collaboration: Update account records accurately and coordinate across internal teams.
• Performance Goals: Consistently meet target collection rates and daily productivity metrics.

Conocimientos

Communication

Negotiation

Organization

Detail-oriented

Reliability

Self-motivated

Teamwork

Educación

Bachelor's degree

Descripción del empleo

First Circle is seeking a Collection Analyst for its Early Stage Accounts to join the Product Operations team in Manila. You will perform desk collection calls, manage delinquent accounts, and coordinate with internal teams to improve recovery rates.

The role requires 1–5 years of collections experience, a bachelor's degree, and a readiness to work on-site at BGC Taguig with a 5x RTO setup. Fresh graduates are welcome, and the team offers a supportive, performance-driven environment with monthly