Collections Analyst (Early Stage) – Drive Recovery & Growth

First Circle; Taguig; On-site; PHP 257,000 - 279,000; Full time

Benefits offered by this job

HMO coverage from week one

Free catered lunches

Monthly fitness allowance

Transportation & accommodation Allow

Job summary

First Circle seeks a Collections Analyst for its Early Stage Accounts to join the Product Operations team. You will perform desk collection calls, engage clients, negotiate payment plans, and track payments to improve recovery rates.

The role involves delinquency management, data accuracy, and cross-team collaboration, with a focus on achieving daily productivity targets. 5x RTO on-site at BGC Taguig is expected.

Qualifications

• Bachelor's degree required in any field.
• 1–5 years of experience as a Collection Analyst; fresh graduates are welcome.
• Willingness to work in a fast-paced fintech environment.
• Strong communication and negotiation skills; able to handle challenging accounts.

Responsibilities

• Delinquency management for M0 and M1 accounts.
• Conduct calls, follow-ups, and negotiate payment arrangements or PTPS.
• Monitor incoming payments and track fulfilled PTPS.
• Update account records and coordinate across internal teams.
• Meet target collection rates and daily productivity metrics.

Skills

Communication

Negotiation

Organizational skills

Detail-oriented

Proactive

Education

Bachelor's degree

Job description

First Circle seeks a Collections Analyst for its Early Stage Accounts to join the Product Operations team. You will perform desk collection calls, engage clients, negotiate payment plans, and track payments to improve recovery rates.

The role involves delinquency management, data accuracy, and cross-team collaboration, with a focus on achieving daily productivity targets. 5x RTO on-site at BGC Taguig is expected.