EA CoE Team Lead: Executive Support Excellence

Ernst & Young Advisory Services Sdn Bhd; Philippines; On-site; PHP 180,000 - 360,000; Full time

Job summary

Ernst & Young Advisory Services Sdn Bhd in Taguig seeks a Team Leader for the Executive Assistant Center of Excellence (EA CoE) to guide a high-performing team of Executive Assistants supporting senior leaders. The role drives operational excellence, collaboration, and continuous improvement across the organization.

You will mentor staff, manage SLAs and workflows, and align support with business goals while fostering a culture of service excellence and innovation across geographies, including

Qualifications

• Bachelor’s degree in Business Administration, Management, or a related field (preferred).
• Minimum of 5 years experience as an Executive Assistant, with at least 2 years in a supervisory or team lead role.
• Experience in a CoE or shared services model is an advantage.
• Proven success in leading remote, hybrid, or cross‑functional teams.

Responsibilities

• Lead, coach, and manage a team of Executive Assistants supporting multiple executives or functions.
• Foster a culture of trust, collaboration, and accountability within the team.
• Conduct regular check-ins, performance reviews, and developmental conversations.

Skills

Leadership

People management

Communication

Discretion/Judgment

Organization

Tech-savvy

Agile mindset

German language

Education

Bachelor’s degree in Business Administration/Management

Tools

MS Office Suite

Virtual collaboration tools

Workflow systems

Job description

Ernst & Young Advisory Services Sdn Bhd in Taguig seeks a Team Leader for the Executive Assistant Center of Excellence (EA CoE) to guide a high-performing team of Executive Assistants supporting senior leaders. The role drives operational excellence, collaboration, and continuous improvement across the organization.

You will mentor staff, manage SLAs and workflows, and align support with business goals while fostering a culture of service excellence and innovation across geographies, including