E-Learning Content Creator

Manulife Financial; Makati, Hinoba-an; Hybrid; PHP 420,000 - 720,000; Full time

Job summary

Manulife Philippines is seeking an E‑Learning Content Creator to design and develop learner‑centric digital learning assets for bancassurance and agency channels. The role focuses on modular, interactive content for self‑paced and blended delivery, applying established instructional and quality standards.

The role requires advanced expertise, independent judgment, and end‑to‑end module lifecycle ownership within the Digital Learning Team. Hybrid working arrangement is offered.

Qualifications

• Minimum of 5 years’ experience in Insurance training, instructional design, or digital learning production.
• Proficient with Articulate Storyline and Rise to build modular e-learning content.
• Experience with Adobe Creative Cloud for static and motion graphics.
• Knowledge of AI tools in content development and learner engagement.

Responsibilities

• End-to-end e-learning content development for bancassurance and agency channels.
• Multimedia production including video tutorials, interactive simulations, e-books, infographics, and gamified courses.
• Manage projects and adhere to timelines with the project lead.
• Innovate and optimize digital learning environment to drive engagement.
• Collaborate with SMEs, Compliance, and Business Leads for content validation.
• Coordinate cross-project handoffs with Module Developers.

Skills

Instructional design

Articulate Storyline

Rise

Adobe Creative Cloud

AI in content development

Project management

Education

Bachelor's degree in Multimedia Arts

Tools

Photoshop

Illustrator

After Effects

Premiere

Canva

Vimeo

Edge Animate

Job description

The E-Learning Content Creator is responsible for designing and developing structured, learner‑centric e‑learning content that supports knowledge acquisition, skill development, and compliance for both bancassurance (MCBL) and agency (Manulife Philippines) distribution channels. The role focuses on transforming learning requirements into interactive, modular, and scalable digital learning assets suitable for self‑paced and blended delivery. While specialized in e‑learning, the role aligns with common instructional and quality standards to ensure collaboration and continuity within the Digital Learning Team.

This position requires advanced expertise, independent judgment, cross-functional collaboration, and ownership of end-to-end module lifecycle management.

Position Responsibilities:

• End-to-End E-Learning Content Development: Design and develop e‑learning content using established instructional design models, converting business, product, and compliance requirements into interactive digital learning flows. This includes conceptualization of content (storyboarding & scripting), development of design, and integration of gamification and assessments effective to desired overall learning experience
• Multimedia Production: Create multimedia learning materials, including video tutorials, interactive simulations, e-books, infographics, and game-based courses, and finds ways to create different types ofinstructional media that are used within the designatedlearning environment
• Project Management: Adhere to project timelines outlined by the project lead/manager, do a presentation and application of innovative learning media within a specified period
• Content Innovation, Utilization, and Engagement Management: Find creative and engaging methods to create a digital learning environment for the Distribution team; Monitors performance of the consumption of digital learning content and adjust accordingly to improve experience and utilization
• Stakeholder Management: Collaborate with SMEs, Compliance, and Business Leads for content validation and adherence to standards and guidelines
• Cross-Project Support: Cross-support with fellow learning content creator and align with Module Developer to ensure smooth handoff

Required Qualifications:

• At least 5 years of experience in Insurance training, Instructional design, or Digital learning production or coordination.
• Expertise in authoring tools such as Adobe Articulate, Articulate Storyline and Rise that can assemble contents to different e-learning modules or presentations, including scripting, content development, quality assessment, and deployment.
• Competence in creating static and motion graphics using Adobe Creative Cloud programs (Photoshop, Illustrator, After Effects, Premiere, Edge Animate, etc.), Canva, Vimeo.
• Competence in using artificial intelligence in both digital content development and learner engagement.

Preferred Qualifications:

• Bachelor's degree in Multimedia Arts or any related field
• Ability to use artificial intelligence (AI) in both development of digital contents and integration within the learner development path
• Deep knowledge of insurance business, products, operations, and field practices
• Possesses a sense of ownership, accountability, andcommitment to the work being developed anddelivered
• Comfortable with fast-changing technology trends andevolution of strategic priorities and needs ofcustomers, the business, and our partners

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

マニュライフとジョン・ハンコックについて

マニュライフ・ファイナンシャル・コーポレーションは、「あなたの未来に、わかりやすさを」を提供する、国際的な大手金融サービスプロバイダーです。当社について詳しくは、 https://www.manulife.co.jp/をご覧ください。

マニュライフは機会均等を是とする雇用主です

マニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別（妊娠および妊娠関連の状態を含む）、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。

雇用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律およびマニュライフ/ジョン・ハンコックのポリシーに準拠した方法で保存および使用されます。申請プロセスにおいて合理的配慮を要求するには、 [e-mail]までご連絡をお願いします。

Working Arrangement

ハイブリッド勤務