E-commerce Warehouse Operations Lead

MUXCOM PHILS. INC.; Taguig; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

MUXCOM PHILS. INC. seeks an experienced Warehouse Operations Manager to lead our e-commerce fulfillment, inventory control, and logistics in the Philippines. You will drive efficiency, accuracy, and compliance while optimizing workflows for Shopee, Lazada, and TikTok Shop.

You will manage a local team, enforce 5S, monitor KPIs, and collaborate with couriers to maintain high SLA performance during peak events.

Qualifications

• Bachelor's degree in relevant field.
• 3–5 years hands-on warehouse management experience, 2–3 years in e-commerce fulfillment.
• Experience managing 1,000–3,000+ sqm warehouses and 15–30+ staff.
• Proficient with WMS/ERP platforms and Excel.
• Knowledge of Philippine courier networks and SLAs.
• Fluent in English and Tagalog.

Responsibilities

• Oversee daily fulfillment, inbound/outbound, and dispatch.
• Maintain SLA compliance with major platforms during peak events.
• Lead local courier handovers and resolve delivery issues.
• Conduct cycle counts and physical inventories to ≥99.5% accuracy.
• Draft and enforce local SOPs; drive lean initiatives (5S).
• Provide leadership to warehouse supervisors and agency staff.

Skills

Warehouse management

E-commerce fulfillment

Team leadership

Lean logistics

SLA management

WMS proficiency

Excel proficiency

Courier knowledge

Safety compliance

Cost control

Education

Bachelor's degree in Supply Chain/Industrial Engineering/Logistics/Business Administration

Tools

NetSuite

SAP

WMS software

MS Excel

Job description

MUXCOM PHILS. INC. seeks an experienced Warehouse Operations Manager to lead our e-commerce fulfillment, inventory control, and logistics in the Philippines. You will drive efficiency, accuracy, and compliance while optimizing workflows for Shopee, Lazada, and TikTok Shop.

You will manage a local team, enforce 5S, monitor KPIs, and collaborate with couriers to maintain high SLA performance during peak events.