Site Operations Lead - Warehouse & Dispatch

Kalibrr; Manila; In loco; PHP 600.000 - 900.000; Tempo pieno

Descrizione del lavoro

Shopee Philippines is seeking an experienced Department Operations Team Lead in Manila to oversee end-to-end order fulfillment across inbound, storage, picking, packing and dispatch.

You will lead and train the store team, drive SLA adherence, monitor inventory accuracy, and coordinate with planning, dispatch and transport teams while ensuring safety, hygiene and compliance. Fluency in English and Tagalog is required.

Competenze

• Strong knowledge of Warehouse/Retail/Dark store operations.
• Good leadership & team handling skills.
• Ability to work in a fast-paced environment.
• Strong coordination & communication skills (English + Tagalog).
• Basic computer knowledge (Excel, WMS, Email).

Mansioni

• Manage daily operations: inbound, storage, picking, packing & dispatch.
• Ensure SLA adherence, productivity & quality benchmarks.
• Monitor inventory accuracy, cycle counts & shrinkage control.
• Lead, train & manage the store team.
• Coordinate with planning, dispatch & transport teams.
• Ensure safety, hygiene & statutory compliance.
• Handle escalations and peak volume operations.
• Maintain MIS reports (manpower, productivity, inventory, cost).

Conoscenze

Leadership

Team management

Communication

Bilingual English/Tagalog

Strumenti

Excel

WMS

Email

Descrizione del lavoro

Shopee Philippines is seeking an experienced Department Operations Team Lead in Manila to oversee end-to-end order fulfillment across inbound, storage, picking, packing and dispatch.

You will lead and train the store team, drive SLA adherence, monitor inventory accuracy, and coordinate with planning, dispatch and transport teams while ensuring safety, hygiene and compliance. Fluency in English and Tagalog is required.