E-commerce & Online Manager - Makati City

Arla Foods A.m.b.a; Philippines; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

Arla Foods Corporation is seeking an E-commerce & Online Manager to develop and execute the online sales strategy across digital channels, focusing on revenue growth and customer experience. You will lead e-commerce platforms, marketplaces, and digital promotions while partnering with multiple units in a matrix organization.

The role emphasizes data-driven decisions, ROI analysis, and cross-functional collaboration to drive omnichannel growth and brand presence online.

Qualifications

• Bachelor's degree in Marketing, Business Administration, Commerce, Economics, or a related field.
• 3-5 years of progressive experience in e-commerce, online retail and key account management within FMCG.
• Solid background in digital marketing channels including SEO, SEM, social media advertising, email marketing, and performance marketing.
• Strong analytical capabilities in forecasting, demand planning, and sales performance management to drive decisions and growth.
• Organized, results-driven and capable of navigating a dynamic, matrix environment.

Responsibilities

• Drive e-commerce growth by managing online platform partnerships, achieving sales targets, and optimizing channel profitability.
• Manage marketplace operations and online accounts, optimizing visibility, pricing, promotions, and campaigns.
• Budget management for promotions and ROI evaluation of campaigns and platform investments.
• Leverage data analytics and reporting to generate insights and drive performance improvements.
• Collaborate with Supply Chain to maintain inventory health, stock availability, and delivery service levels.
• Work cross-functionally to drive omnichannel growth and seamless customer experiences online and offline.

Skills

E-commerce management

Digital marketing

Data analytics

Forecasting

Cross-functional collaboration

Education

Bachelor's degree in Marketing/Business/Commerce/Economics

Tools

Google Analytics

SEO tools

CRM platforms

Job description

Arla Foods Corporation is looking for an E-commerce & Online Manager who will be responsible for developing and executing the company's online sales strategy to drive revenue growth, enhance customer experience, and strengthen brand presence across digital channels. The role manages e-commerce platforms, online marketplaces, retail online channels, digital merchandising and promotional activities.

You will belong in an organization with over 140 years of heritage as a European cooperative, being a strong team player requires a mindset where you can work across all business units and navigate in a matrix organization. If you see yourself thriving in an environment where good leadership and empowerment are keys to success, then we are looking forward to having a conversation with you!

Read more about our part of the business here Inside Arla | Arla.

How you will make an impact

• You drive e-commerce and quick commerce growth by managing key online platform partnerships, delivering sales targets, and optimizing channel performance, profitability, and revenue through data-driven commercial strategies.
• You manage marketplace operations and key e-commerce and online accounts by optimizing product visibility, pricing, promotions, platform partnerships, and campaign execution.
• You manage promotional budgets and evaluate ROI of campaigns and platform investments.
• You leverage data analytics and performance reporting to generate actionable insights and recommend initiatives to improve performance.
• You work closely with Supply Chain to maintain healthy inventory levels, stock availability, fulfillment and delivery service levels.
• You collaborate cross-functionally to drive omnichannel growth, align commercial strategies, and deliver seamless customer experiences across online and offline channels.

The E-commerce & Online Manager will be part of the Retail team and will report directly to the Head of Retail.

What will make you successful

• You hold a bachelor's degree in Marketing, Business Administration, Commerce, Economics, or a related field.
• You have 3-5 years of progressive experience in e-commerce, online retail and key account management within the FMCG industry.
• You have solid background in digital marketing channels, including SEO, SEM, social media advertising, email marketing, and performance marketing.
• You have strong analytical capabilities in forecasting, demand planning, and sales performance management to drive accurate business decisions and sustainable growth.
• You are organized, results-driven, thrives in a dynamic work environment, able to create sound decisions and demonstrates ownership.

What do we offer?

We’re committed to professional development and promoting from within. Our positive and collaborative culture will bring out the best in you. And you’ll join a market leader who produces nutritioushousehold-favouritebrands in a way that make things better for our customers, the farmers who own us, and the whole world.

Would you like to join us?

Shape the Future of Dairy

Arla is a global leader in the dairy industry, committed to enabling good food choices that make life better, providing people with nourishment, while taking care at every step to ensure Arla is a choice they can feel good about. If you are looking to shape the future with an ambitious global cooperative that truly cares about your growth, where everyone feels valued and empowered, and collaboration is the core of culture, Arla is a choice you can feel good about.

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