eCommerce Manager (Commercial)

Ace Hardware Philippines, Inc.; Philippines; On-site; PHP 1,200,000 - 2,000,000; Full time

Job summary

Ace Hardware Philippines, Inc. is seeking a senior leader to drive e-commerce strategy and growth across major marketplaces in the Philippines.

Responsibilities include campaign planning, content and brand management, SEO, CRM, and live selling, with oversight of performance analytics and cross-functional projects. Strong leadership and stakeholder management are essential.

Qualifications

• Bachelor’s degree in Marketing or related field; postgraduate degree is an advantage.
• 8–10 years in e-commerce, digital marketing, or retail marketing.
• 3–5 years in a managerial or leadership role.
• Experience managing e-commerce sites and marketplaces (Shopee, Lazada, TikTok Shop).
• Strong campaign planning, content, SEO, CRM, marketplace marketing, live selling, analytics.

Responsibilities

• Lead e-commerce strategy and drive business growth.
• Plan and execute campaigns across channels.
• Manage content and brand across platforms.
• Oversee digital shelf and marketplace performance.
• Enhance SEO and discoverability.
• Manage CRM and customer retention initiatives.
• Lead live-selling initiatives.
• Analyze performance and optimize results.
• Provide leadership and manage projects across teams.

Skills

Creative & Entrepreneurial

Attention to Detail

Proactive, takes initiative

Digital Marketing & Analytics

Education

Bachelor’s degree in Marketing or related field

Postgraduate degree

Job description

Responsibilities

• E-Commerce Strategy and Business Growth
• Campaign Strategy and Planning
• Content and Brand Management
• Digital Shelf and Marketplace Management
• SEO and Discoverability
• CRM and Customer Retention
• Live-Selling Strategy
• Performance Analytics and Optimization
• Leadership and Project Management

Education and Experience

• Bachelor's degree in Marketing, Business Administration, E-Commerce, Communications, or a related field; a postgraduate degree is an advantage.
• At least 8–10 years of experience in e-commerce, digital marketing, retail marketing, or a related field.
• At least 3–5 years of experience in a managerial or leadership position.
• Proven experience managing e-commerce websites and marketplaces such as Shopee, Lazada, and TikTok Shop.
• Strong background in campaign planning, digital content, SEO, CRM, marketplace marketing, live selling, and performance analytics.
• Experience managing teams, budgets, agencies, vendors, and cross-functional projects.

Retail, home improvement, consumer goods, or omnichannel experience is an advantage.

Key Qualifications

• Creative & Entrepreneurial
• Attention to Detail
• Proactive, takes initiative and can perform under minimal supervision
• Experience with Digital Marketing & Analytics