E-commerce Specialist

Esse Vida Inc.; Taguig; On-site; PHP 500,000 - 900,000; Full time

Job summary

Esse Vida Inc. is seeking an E-commerce Specialist to manage and optimize product listings across multiple online platforms, analyze performance metrics, and drive traffic through digital marketing campaigns.

You will collaborate with inventory and logistics teams to ensure stock accuracy and timely order fulfilment. The role requires hands-on experience with Shopify or similar platforms, strong data analytics, and excellent English communication.

Qualifications

• 1 year of experience in e-commerce management, online retail or digital marketing.
• Proficiency with Shopify, TikTok, Lazada or Shopee.
• Strong understanding of SEO, SEM, email marketing and social media marketing.
• Excellent analytical skills to interpret data and generate insights.
• Fluent written and verbal English communication.

Responsibilities

• Managing and updating product listings across multiple e-commerce platforms to ensure accuracy, consistency, and optimisation for search visibility
• Monitoring and analysing e-commerce performance metrics, including conversion rates, traffic sources, and customer behaviour to identify trends and opportunities for improvement
• Implementing and executing digital marketing strategies to drive traffic to our online store, including email campaigns, social media promotions, and paid advertising
• Collaborating with inventory management teams to ensure adequate stock levels and prevent overselling across all online channels
• Processing and tracking customer orders, managing returns and refunds, and resolving customer inquiries related to online purchases
• Optimising website user experience by testing layouts, navigation, and checkout processes to reduce cart abandonment and increase conversions
• Coordinating with suppliers and logistics partners to ensure timely delivery and accurate order fulfilment
• Creating and maintaining promotional content, including product descriptions, images, and marketing materials that highlight key product features and benefits
• Conducting competitor analysis and market research to identify emerging trends and opportunities within the retail sector
• Generating regular reports on e-commerce performance and providing recommendations for strategic improvements

Skills

E-commerce management

Shopify

TikTok

Lazada

Shopee

SEO

SEM

Email marketing

Social media marketing

Google Analytics

Google Ads

Data analysis

English communication

Project management

Inventory management

Customer service

Order processing

Tools

Google Analytics

Google Ads

Job description

What you'll be doing

• Managing and updating product listings across multiple e-commerce platforms to ensure accuracy, consistency, and optimisation for search visibility

• Monitoring and analysing e-commerce performance metrics, including conversion rates, traffic sources, and customer behaviour to identify trends and opportunities for improvement

• Implementing and executing digital marketing strategies to drive traffic to our online store, including email campaigns, social media promotions, and paid advertising

• Collaborating with inventory management teams to ensure adequate stock levels and prevent overselling across all online channels

• Processing and tracking customer orders, managing returns and refunds, and resolving customer inquiries related to online purchases

• Optimising website user experience by testing layouts, navigation, and checkout processes to reduce cart abandonment and increase conversions

• Coordinating with suppliers and logistics partners to ensure timely delivery and accurate order fulfilment

• Creating and maintaining promotional content, including product descriptions, images, and marketing materials that highlight key product features and benefits

• Conducting competitor analysis and market research to identify emerging trends and opportunities within the retail sector

• Generating regular reports on e-commerce performance and providing recommendations for strategic improvements

What we're looking for

• Proven experience of 1 year in e-commerce management, online retail, or digital marketing roles

• Strong proficiency with e-commerce platforms such as Shopify, Tiktok, Lazada, Shopee, or similar systems

• Solid understanding of digital marketing principles, including SEO, SEM, social media marketing, and email marketing

• Excellent analytical skills with the ability to interpret data, generate insights, and make data-driven recommendations

• Proficiency in Google Analytics, Google Ads, and other analytics and advertising tools

• Outstanding written and verbal communication skills in English

• Strong organisational and project management capabilities with the ability to manage multiple tasks simultaneously

• Customer-focused mindset with a commitment to delivering exceptional service and problem-solving abilities

• Experience with inventory management systems and order processing platforms

• Familiarity with consumer behaviour trends and retail industry best practices

• Preferred: Experience in the consumer products or retail sector, knowledge of Philippine e-commerce market, or background in conversion rate optimisation