E-Commerce Manager

Dempsey Resource Management; Pasig; On-site; PHP 700,000 - 1,200,000; Full time

Job summary

Dempsey Resource Management is seeking an experienced E-Commerce Manager to lead online operations, marketplace performance, and digital campaigns from our Pasig office. You will drive growth across websites and marketplaces with strong leadership and analytical skills.

The role requires guiding cross-functional teams, optimizing SEO, running PPC campaigns, and ensuring seamless customer experiences in a fast-paced environment.

Qualifications

• Bachelor's degree in Marketing, Business Administration, E-Commerce, or related field.
• Certifications in Digital Marketing or Google Ads are a strong advantage.
• 3–5 years in e-commerce management, digital marketing, or similar.
• Proven track record managing websites and online marketplaces.
• Experience leading cross-functional e-commerce teams.
• Strong leadership, problem solving, and deadline management.

Responsibilities

• Oversee website marketing, maintenance, and UX/UI improvements.
• Implement and optimize SEO; manage content updates for relevance.
• Monitor analytics, generate reports, and inform decisions.
• Manage marketplace presence on Zalora/Lazada/Shopee/TikTok Shop.
• Lead media planning including PPC and display ads campaigns.
• Optimize Meta CPAS and ad spend for ROI.
• Coordinate email campaigns and promotional activities.
• Lead and mentor e-commerce specialists and marketing staff.
• Coordinate with logistics to ensure timely fulfillment and inventory planning.

Skills

E-commerce management

Digital marketing

SEO

Leadership

Analytics

Education

Bachelor's degree in Marketing

Certifications in Digital Marketing

Tools

Shopify

Google Analytics

Google Ads

Facebook Ads

SEO tools

Job description

WE ARE HIRING: E-COMMERCE MANAGER

Industry: Leading Brand for Children\'s Wear Apparel

Location: San Miguel Ave., Pasig City

We are looking for an experienced E-Commerce Manager to lead online operations, marketplace performance, digital campaigns, and e-commerce strategies. This role is ideal for someone with strong leadership, analytical, and digital marketing skills who can drive growth in a fast-paced e-commerce environment.

Requirements

• Bachelor\’s degree in Marketing, Business Administration, E-Commerce, Information Technology, or a related field.
• Additional certifications (e.g., Digital Marketing, Google Ads, Facebook Blueprint, SEO specialization) are a strong advantage.
• Minimum of 3–5 years of experience in e-commerce management, digital marketing, or a similar field.
• Proven track record of managing websites, online marketplaces (Shopee, Lazada, Zalora, TikTok Shop), and digital media campaigns.
• Experience in leading and mentoring cross-functional e-commerce teams.
• Strong leadership and team management skills, with experience in supervising marketing and support staff.
• Strategic thinker with strong analytical and problem-solving skills.
• Ability to handle multiple projects and deadlines in a fast-paced e-commerce environment.

Responsibilities

• Website Marketing and Management:
• Oversee the development, maintenance, and continuous improvement of the company\’s e-commerce website.
• Implement and optimize SEO strategies to improve organic search rankings and drive traffic. Manage content updates to ensure relevance and engagement.
• Enhance site usability and ensure a seamless shopping experience by implementing best practices in UX/UI design.
• Utilize web analytics tools to monitor site performance, user behavior, and key metrics. Generate reports and insights to inform decision-making.
• Marketplace Management:
• Oversee the presence and performance on various online marketplaces like Zalora, Lazada, Shopee, Tiktok, and future emerging marketplaces the company ventures into.
• Ensure product listings are optimized for search and conversion, including titles, descriptions, images, and pricing.
• Maintain relationships with marketplace vendors, ensuring compliance with their guidelines and leveraging promotional opportunities.
• Media Planning and CPAS Optimization:
• Develop and execute media plans to support e-commerce sales objectives, including digital advertising, PPC, and display ads marketing.
• Optimize Meta ads & CPAS to ensure cost-effective customer acquisition. Analyze data to improve ad spend efficiency and ROI.
• Plan and execute digital advertising campaigns across various platforms, including Google Ads, Facebook Ads, and display networks
• Continuously monitor media performance, making adjustments as needed to optimize results.
• Team Management:
• Lead, analyze and strategize and mentor a team of e-commerce specialists, digital marketers, and support staff. Provide guidance, training, and performance evaluations.
• Work closely with other departments (e.g., marketing, IT, customer service) to align e-commerce activities with overall business goals.
• Manage the allocation of resources within the e-commerce team to ensure efficient operation and project completion.
• Campaign Planning and Execution:
• Plan, develop, and execute (with marketing & MPCD) promotional campaigns to drive sales and increase brand awareness.
• Coordinate special campaigns around holidays, product launches, and other significant events.
• Oversee the creation and deployment of email marketing campaigns to engage and convert customers.
• Analyze campaign performance and generate reports to identify successes and areas for improvement.
• Fulfillment Coordination:
• Coordinate the order processing system to ensure timely and accurate fulfillment.
• Work with logistics and warehouse teams to manage inventory flow and resolve any fulfillment issues.
• Ensure a high level of customer satisfaction by addressing issues related to order fulfillment and delivery.
• Inventory Analysis:
• Monitor stock levels and coordinate with the procurement team to maintain optimal inventory.
• Utilize sales data and market trends to forecast demand and plan inventory accordingly.
• Generate regular reports on inventory status, identifying slow-moving items and recommending strategies to optimize stock levels.

If you have the experience and strategic mindset to manage e-commerce operations, marketplaces, digital campaigns, and online growth, we encourage you to apply.