E-Commerce Key Account Manager (Full-time)

Klaiya; Manila; Hybrid; PHP 334,800 - 446,400; Full time

Benefits offered by this job

Flexible working locations

Excellent company culture

Free accommodation & Devices program

High incentive program

Stock Option Program

Work with local & international brands

Job summary

Klaiya is seeking an Account Manager in Manila to build strong relationships with sellers and represent our clients in the evolving E-commerce space. You'll oversee accounts and aim to boost online store sales with your negotiation skills and strategic insight.

The role requires a Bachelor's degree and 1-2 years of E-commerce experience, with a high emphasis on excellent communication and problem-solving skills. Enjoy a flexible hybrid work environment along with various incentives.

Qualifications

• Bachelor's degree required.
• 1-2 years experience in E-commerce is preferred.
• Highly skilled in problem/solution analysis.

Responsibilities

• Build and maintain strong relationships with sellers, owners, and representatives.
• Oversee assigned accounts and negotiate deals.
• Monitor and analyze the performance of the set KPIs.

Skills

Excellent communication skills

Customer service skills

Proficient in Microsoft Excel

Problem/solution analysis

Education

Bachelor's degree

Job description

Job Description

• Build and maintain strong relationships with sellers, owners, and representatives.
• Collaborate initiatives and progress with internal and external stakeholders.
• Oversee assigned accounts, including negotiating deals, store optimization, and campaign participation to boost online store sales.
• Prepare reports on account status.
• Monitor and analyze the performance of the set KPIs and deliver reports to management.

Qualifications

• Bachelor's degree
• Excellent communication skills and customer service skills
• Proficient in Microsoft Excel
• 1-2 years experience in E-commerce
• Highly skilled in problem/solution analysis

Benefits

• Flexible working locations
• Hybrid Set Up
• Excellent company culture
• Free accommodation & Devices program
• High incentive program
• Stock Option Program
• Work with local & international brands

Company Intro

Klaiya is an advertising agency that specializes in brand and performance marketing, E-Commerce Services, and influencer Marketing. We are the center of excellence that helps businesses establish and develop their online presence and brand awareness. With a pool of Marketing Gurus, E-Commerce Experts, and Out-of-the-box creatives, we are certainly one of the leading digital marketing solution providers in the Philippines.

Brand We've worked with

• Nestle
• Unilever
• URC
• Monde Nissin
• Del Monte
• Mega Prime Food
• Xiao Mi
• Infinix
• Unilab
• Lock&Lock