E-Commerce Account Manager (Full-time)

Klaiya; Pasig; On-site; PHP 334,800 - 558,000; Full time

Job summary

A leading digital consultancy in the Philippines seeks an Account Manager to build strong relationships with sellers and optimize online sales. The successful candidate will oversee accounts, monitor KPIs, and prepare status reports while collaborating with stakeholders. Strong communication skills and a Bachelor's degree are essential for this role.

Qualifications

• 1-2 years experience in Ecommerce.
• Excellent communication and customer service skills.
• Highly skilled in problem/solution analysis.

Responsibilities

• Build and maintain strong relationships with sellers and owners.
• Oversee accounts, negotiate deals, and boost online sales.
• Monitor and analyze KPIs, preparing reports for management.

Skills

Communication

Customer Service

Problem/Solution Analysis

Education

Bachelor's degree

Tools

Microsoft Excel

Job description

Job Description:

• Build and maintain strong relationships with sellers, owners, and representatives

• Collaborate initiatives and progress withinternal and external stakeholders

• Oversee assigned accounts, including negotiating deals, store optimization, and campaign participation to boost online store sales

• Prepare reports on account status

• Monitor and analyze the performance of the set KPIs and deliver reports to management.

Qualifications:

• Bachelor's degree

• Excellent communication skills and customer service skills

• Proficient in Microsoft Excel

• 1-2 years experience in Ecommerce

• Highly skilled in problem / solution analysis

Company Intro:

Klaiya Digital Solution is a digital consultant that specializes in Inbound performance marketing, website strategies & development, E-Commerce solution and ERP software implementation. We are the center of excellence that helps businesses establish and develop their online presence. With a pool of Marketing Gurus and Out-of-the-box creatives, we are certainly one of the best digital marketing solution providers in the Philippines.