E-Commerce Assistant

Klaiya; Manila; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Excellent company culture

Free accommodation & Devices program

High incentive program

Stock Option Program

Work with local & international brands

Job summary

A leading advertising agency in the Philippines is looking for an Online Store Manager. This role involves managing online channels on platforms like Shopee and Lazada, providing customer support, and strategizing marketing campaigns to enhance sales. Ideal candidates are business-minded individuals with experience in e-commerce operations and strong communication skills. Attractive benefits include free accommodation, an incentive program, and opportunities to work with local and international brands.

Qualifications

• Must have experience in handling online store operations (Lazada and Shopee).
• We also consider undergraduates with related experience.

Responsibilities

• Manage online channels including customer communications.
• Implement marketing campaigns to boost sales.
• Negotiate with clients for store improvement.

Skills

Excellent communication skills

Customer service skills

Business-minded

Ability to create selling strategies

Education

Bachelor's/College degree in Business Studies/Administration/Management, Commerce, or Mass Communications

Job description

Job Description:

• Overall management of online channels (Shopee and Lazada) including customer communications

• Answer inquiries and provide excellent customer service through chat software and emails.

• Use on-page and off-page marketing tools to boost online store sales.

• Come up with content like descriptions and photos for the posts.

• Strategize and implement marketing campaigns and activities to boost and generate sales

• Contact and negotiate with clients to address inquiries and store improvement

• Contribute to team effort by accomplishing related results as needed.

Qualifications:

• Candidate must possess at least Bachelor's/College degree in Business Studies/Administration/Management, Commerce, Mass Communications, or equivalent.

• Must have experience in handling online store operations (both Lazada and Shopee)

• Excellent communication skills and customer service skills

• We also consider undergraduates who have previous related experience.

• Business-minded and good at creating selling strategies.

• Able to handle customers well.

Benefits:

1. Excellent company culture
2. Free accommodation & Devices program
3. High incentive program
4. Stock Option Program
5. Work with local & international brands

Company Intro:

Klaiya is a advertising agency specialize in brand & performance marketing, , E-Commerce Services & Influencer Marketing . We are the center of excellence that helps businesses establish and develop their online presence & brand awareness. With a pool of Marketing Gurus, E-Commerce Experts and Out-of-the-box creatives, we are certainly one of the leading digital marketing solution providers in the Philippines.

Brand We've worked with:

Nestlé | Unilever | URC | Monde Nissin | Del Monte

Mega Prime Food | Xiao Mi | Infinix | Unilab | Lock&Lock