E-Commerce Key Account Manager (Full-time)

Klaiya; Makati; On-site; PHP 854,214 - 1,423,690; Full time

Benefits offered by this job

Flexible working locations

Excellent company culture

Free accommodation & Devices program

High incentive program

Stock Option Program

Work with local & international brands

Job summary

An advertising agency seeking an Account Manager to enhance its E-commerce services. The candidate will build relationships with clients, oversee account management, and monitor performance metrics. Ideal for someone with a Bachelor's degree and strong communication skills who is ready to work in a hybrid setup.

Qualifications

• 1-2 years experience in E-commerce is required.
• Excellent communication and customer service skills are essential.
• Proficient in Microsoft Excel.

Responsibilities

• Build and maintain relationships with sellers and owners.
• Oversee assigned accounts and negotiate deals.
• Monitor and analyze performance of KPIs.

Skills

Communication skills

Customer service skills

Problem/solution analysis

Education

Bachelor's degree

Tools

Microsoft Excel

Job description

Job Description:

• Build and maintain strong relationships with sellers, owners, and representatives.

• Collaborate initiatives and progress withinternal and external stakeholders.

• Oversee assigned accounts, including negotiating deals, store optimization, and campaign participation to boost online store sales.

• Prepare reports on account status.

• Monitor and analyze the performance of the set KPIs and deliver reports to management.

Qualifications:

• Bachelor's degree

• Excellent communication skills and customer service skills

• Proficient in Microsoft Excel

• 1-2 years experience in E-commerce

• Highly skilled in problem/solution analysis

Benefits:

1. Flexible working locations
2. Hybrid Set Up
3. Excellent company culture
4. Free accommodation & Devices program
5. High incentive program
6. Stock Option Program
7. Work with local & international brands

Company Intro:

Klaiya is an advertising agency that specializes in brand and performance marketing, E-Commerce Services, and influencer Marketing. We are the center of excellence that helps businesses establish and develop their online presence and brand awareness. With a pool of Marketing Gurus, E-Commerce Experts, and Out-of-the-box creatives, we are certainly one of the leading digital marketing solution providers in the Philippines.

Brand We've worked with:

Nestle | Unilever | URC | Monde Nissin | Del Monte

Mega Prime Food | Xiao Mi | Infinix | Unilab | Lock&Lock