E‑Commerce Fulfillment Lead: On‑Time Dispatch & Team Oversight

FNT CLOTHING CORP.; Meycauayan; On-site; PHP 360,000 - 470,000; Full time

Job summary

FNT Clothing Corp. is seeking a hands-on E-Commerce Order Fulfillment Supervisor to oversee daily fulfillment operations for our online store.

You will manage manpower planning, scheduling, training and performance of Refiller, Picker, Packer and Dispatcher teams to ensure accuracy and timeliness. You will coordinate with E‑Commerce, Inventory, Warehouse and Logistics to meet marketplace deadlines on Shopee, Lazada and TikTok Shop, while maintaining high standards of order accuracy and on-time

Qualifications

• At least 3 years of experience in e-commerce fulfillment or related field.
• At least 1–2 years of supervisory/team leadership experience.
• Hands-on experience supervising warehouse or fulfillment personnel.
• Knowledgeable in e-commerce order fulfillment processes.
• Familiarity with Shopee, Lazada and TikTok Shop.
• Experience handling high-volume e-commerce orders is preferred.
• Strong manpower planning and scheduling skills.
• Strong communication and leadership skills.
• Good problem-solving and decision-making skills.
• Organized, detail-oriented and accountable.

Responsibilities

• Supervise the complete order fulfillment process from order receipt to dispatch.
• Monitor orders from Shopee, Lazada and TikTok Shop.
• Ensure orders meet marketplace fulfillment and shipping deadlines.
• Coordinate with E-Commerce, Inventory, Warehouse and Logistics teams.
• Oversee manpower assignments for Refiller, Picker, Packer, Dispatcher.
• Conduct daily briefings and set daily targets and tasks.
• Train fulfillment personnel on SOPs, accuracy and shipping labels.
• Monitor picking/packing accuracy and correct issues promptly.
• Monitor inventory availability and coordinate replenishment.
• Prepare and review daily/weekly fulfillment reports.

Skills

E-commerce fulfillment

Order fulfillment processes

Manpower planning

Team leadership

Scheduling

Communication

Problem solving

Inventory coordination

Dispatch coordination

Google Sheets/Excel

KPI monitoring

Tools

WMS / inventory systems

Order management systems

Job description

FNT Clothing Corp. is seeking a hands-on E-Commerce Order Fulfillment Supervisor to oversee daily fulfillment operations for our online store.

You will manage manpower planning, scheduling, training and performance of Refiller, Picker, Packer and Dispatcher teams to ensure accuracy and timeliness. You will coordinate with E‑Commerce, Inventory, Warehouse and Logistics to meet marketplace deadlines on Shopee, Lazada and TikTok Shop, while maintaining high standards of order accuracy and on-time