E-Commerce Fulfillment Lead

FNT CLOTHING CORP.; Meycauayan; On-site; PHP 420,000 - 660,000; Full time

Job summary

FNT CLOTHING CORP. is seeking a Fulfillment Supervisor to oversee day-to-day e-commerce order fulfillment. You will manage manpower planning, scheduling, training and performance across Refiller, Picker, Packer and Dispatcher teams, ensuring accuracy and timely delivery across Shopee, Lazada and TikTok Shop.

The role requires hands-on leadership, excellent communication with warehouse staff, and the ability to resolve operational issues to maintain smooth fulfillment operations.

Qualifications

• 3+ years in e-commerce fulfillment or warehouse operations.
• 1–2 years of supervisory or team leadership experience.
• Hands-on supervision of fulfillment personnel.

Responsibilities

• Oversee end-to-end e-commerce order fulfillment from receipt to dispatch.
• Monitor orders from Shopee, Lazada and TikTok Shop and ensure on-time processing.
• Coordinate with E-Commerce, Inventory, Warehouse and Logistics teams to resolve issues.
• Train and develop fulfillment staff; monitor performance and enforce SOPs.
• Maintain accuracy and efficiency in picking, packing, and dispatch.
• Ensure inventory replenishment and visibility for active orders.
• Monitor KPIs related to on-time dispatch, order accuracy, and backlog.

Skills

Manpower Planning

Team Leadership

Inventory Coordination

E-commerce Fulfillment

Order Processing

Shopee Lazada TikTok Shop

Google Sheets/Excel

Problem Solving

Tools

Google Sheets/Excel

Job description

FNT CLOTHING CORP. is seeking a Fulfillment Supervisor to oversee day-to-day e-commerce order fulfillment. You will manage manpower planning, scheduling, training and performance across Refiller, Picker, Packer and Dispatcher teams, ensuring accuracy and timely delivery across Shopee, Lazada and TikTok Shop.

The role requires hands-on leadership, excellent communication with warehouse staff, and the ability to resolve operational issues to maintain smooth fulfillment operations.