E-Commerce Delivery Manager

VISEO LATAM; Mexico; On-site; PHP 3,752,000 - 6,254,000; Full time

Job summary

VISEO LATAM seeks an experienced ECommerce Delivery Manager to lead the successful delivery of large-scale digital commerce projects across multiple workstreams. You will coordinate cross-functional teams, manage scope, budgets, timelines, risks, and ensure the alignment of business objectives with technical delivery.

Fluent English, strong stakeholder management, and a proven ability to lead distributed teams across time zones are required to drive value for North American clients and

Qualifications

• 7+ years of experience delivering digital commerce, eCommerce, or large-scale digital transformation projects.
• Experience delivering end-to-end project delivery in complex enterprise environments.
• Experience coordinating distributed teams across multiple countries and time zones.
• Fluent English to communicate with clients and project teams across North America.
• Knowledge of eCommerce ecosystems and integrations with ERP, CRM, OMS, payment gateways.
• Strong stakeholder management skills.
• PMP, Scrum Master, Agile certifications are considered a plus.

Responsibilities

• Lead the successful delivery of complex eCommerce projects and initiatives across multiple workstreams.
• Manage project scope, timelines, budgets, risks, dependencies, and resource allocation.
• Serve as the primary point of contact between business stakeholders, technical teams, and external partners.
• Coordinate cross-functional teams including eCommerce, Product, UX/UI, Development, QA, Integration, and Operations.
• Ensure project deliverables meet business objectives, quality standards, and agreed timelines.
• Facilitate project planning sessions, status meetings, stakeholder communications, and executive reporting.
• Drive Agile delivery practices and ensure effective sprint planning, backlog management, and release coordination.
• Monitor project performance and proactively identify and mitigate risks and issues.
• Support solution design discussions and ensure alignment between business requirements and technical implementation.
• Collaborate with technical and functional teams on integrations with ERP, CRM, OMS, payment, and third-party systems.
• Oversee testing activities, user acceptance testing (UAT), deployment planning, and go-live readiness.
• Promote continuous improvement initiatives and delivery best practices across projects and teams.

Skills

Stakeholder management

Agile / Scrum

Cross-cultural coordination

Fluent English

Tools

Salesforce Commerce Cloud

Adobe Commerce (Magento)

Shopify Plus

SAP Commerce Cloud

Job description

At VISEO, we solve our clients' challenges across the entire spectrum of digital transformation, guiding them from digital implementations to robust business and technology strategies to drive long-term impact and success.

As a global digital and business consulting company, we aim to be the reference player for the end-to-end digitalisation of international mid-sized companies and the provision of advice and support to large groups in key digital areas. In other words, we speak the language of our clients.

Our Digital Commerce team helps organizations deliver exceptional customer experiences through the implementation, optimization, and continuous evolution of enterprise eCommerce platforms.

To strengthen the activities of our team, we are looking for an experienced eCommerce Delivery Manager

Responsibilities

• Lead the successful delivery of complex eCommerce projects and initiatives across multiple workstreams.
• Manage project scope, timelines, budgets, risks, dependencies, and resource allocation.
• Serve as the primary point of contact between business stakeholders, technical teams, and external partners.
• Coordinate cross-functional teams including eCommerce, Product, UX/UI, Development, QA, Integration, and Operations.
• Ensure project deliverables meet business objectives, quality standards, and agreed timelines.
• Facilitate project planning sessions, status meetings, stakeholder communications, and executive reporting.
• Drive Agile delivery practices and ensure effective sprint planning, backlog management, and release coordination.
• Monitor project performance and proactively identify and mitigate risks and issues.
• Support solution design discussions and ensure alignment between business requirements and technical implementation.
• Collaborate with technical and functional teams on integrations with ERP, CRM, OMS, payment, and third-party systems.
• Oversee testing activities, user acceptance testing (UAT), deployment planning, and go-live readiness.
• Promote continuous improvement initiatives and delivery best practices across projects and teams.

Profile

• 7+ years of experience delivering digital commerce, eCommerce, or large-scale digital transformation projects.
• Proven experience managing end-to-end project delivery in complex enterprise environments.
• Strong understanding of eCommerce platforms such as Salesforce Commerce Cloud, Adobe Commerce (Magento), Shopify Plus, SAP Commerce Cloud, or similar solutions.
• Experience working with Agile, Scrum, and hybrid project delivery methodologies.
• Knowledge of eCommerce ecosystems, including integrations with ERP, CRM, OMS, payment gateways, and third-party applications.
• Strong stakeholder management skills with the ability to communicate effectively across business and technical audiences.
• Experience coordinating distributed teams across multiple countries and time zones.
• Demonstrated ability to manage multiple priorities and deliver high-quality outcomes in fast-paced environments.
• Excellent analytical, organizational, problem-solving, and leadership skills.
• Experience managing budgets, project forecasting, and delivery governance.
• PMP, Scrum Master, Agile, or related certifications are considered a plus.
• Fluent English (mandatory) to communicate with clients and project teams across North America.

Join us and help deliver innovative digital commerce solutions that drive growth, customer engagement, and business transformation for global organizations.