E-commerce Specialist

Simpletrade Solutions Inc; Quezon City; On-site; PHP 500,000 - 900,000; Full time

Job summary

A leading e-commerce company in Quezon City is looking for a professional to develop strategies for increasing Gross Merchandise Value (GMV) on their platform. The role involves identifying market opportunities, engaging with customers, and tracking performance metrics. Candidates should have a Bachelor's degree in Business or Marketing, with strong analytical and interpersonal skills. Experience in e-commerce operations is preferred.

Qualifications

• Preferably with work experience in e-commerce operations, sales, or marketing in a dropshipping environment.
• Adaptable and thrives in a fast-paced and changing environment.
• Customer-centric approach with focus on relationship management and seller enablement.
• Strong interpersonal and communication skills.
• Good analytical, problem-solving, and decision-making skills.
• Excellent time management.
• Good project management skills.
• Adaptable and thrives in a fast-paced and changing environment.

Responsibilities

• Develop strategies to increase Gross Merchandise Value (GMV) and drive revenue growth.
• Identify opportunities for upselling and cross-selling to maximize revenue.
• Engage with customers to understand their needs and preferences.
• Monitor GMV performance and analyze key performance indicators.
• Provide personalized product recommendations, promotions, and incentives to encourage larger and more frequent purchases and increase GMV.
• Optimize product merchandising and placement on the e-commerce platform to maximize visibility, conversion rates, and GMV.
• Monitor the performance of promotions and analyze results to identify trends, insights, and opportunities for improvement.
• Track GMV performance, monitor progress against targets, and analyze KPIs to assess the effectiveness of sales strategies and initiatives. Generate reports and dashboards to report on GMV metrics, trends, and insights.

Skills

Customer-centric approach

Strong interpersonal skills

Analytical skills

Problem-solving skills

Time management

Project management skills

Decision making

Education

Bachelor's degree in Business, Marketing, or related field

Job description

Responsibilities

• Develop and implement strategies to increase Gross Merchandise Value (GMV) and drive revenue growth on our e-commerce platform.
• Identify opportunities to upsell, cross-sell, and bundle products to increase average order value and maximize sales revenue.
• Identify target markets, customer segments, and product categories with high potential for GMV optimization.
• Engage with customers to understand their needs, preferences, and purchasing behavior.
• Provide personalized product recommendations, promotions, and incentives to encourage larger and more frequent purchases and increase GMV.
• Optimize product merchandising and placement on the e-commerce platform to maximize visibility, conversion rates, and GMV.
• Monitor the performance of promotions and analyze results to identify trends, insights, and opportunities for improvement.
• Track GMV performance, monitor progress against targets, and analyze key performance indicators (KPIs) to assess the effectiveness of sales strategies and initiatives. Generate reports and dashboards to report on GMV metrics, trends, and insights.

Qualifications

• Bachelor's degree in Business, Marketing, or related field.
• Preferably with work experience in e-commerce operations, sales, or marketing in adropshipping environment
• Customer-centric approach with focus on relationship management and seller enablement
• Strong interpersonal and communication skills
• Good analytical, problem-solving, and decision-making skills
• Excellent time management
• Good project management skills
• Adaptable and thrives in a fast-paced and changing environment.