Technical Project Manager (Digital Experience)

Satellite Office; Pasig; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

Satellite Office is seeking a Technical Project Manager specializing in Customer Experience-centric software application development to oversee key digital initiatives. The ideal candidate will combine technical acumen with Agile coaching to guide teams through Agile transformation, ensuring projects transition successfully from development to market.

This role requires a strong background in eCommerce technology and project management, effective communication, and stakeholder management skills.

Qualifications

• 4–7 years of experience in project management for software development, preferably Digital Experience.
• Hands‑on experience working with Agile/Scrum teams, especially in environments transitioning from traditional methodologies.

Responsibilities

• Lead and facilitate the creation of Project Charters by collaborating with stakeholders.
• Manage end‑to‑end delivery of eCommerce technology projects.
• Collaborate with cross‑functional teams to drive alignment, change management, and delivery.
• Facilitate Agile ceremonies to ensure effective team execution.
• Support Agile adoption by coaching teams and stakeholders.

Skills

Understanding of eCommerce platforms

Agile project management

Proficiency in Jira

Stakeholder management

Problem-solving skills

Education

Bachelor's degree in Information Technology, Computer Science, Engineering, Business, or related fields

PMP, PRINCE2, Scrum Master certification

Tools

Jira

Confluence

Monday.com

Job description

Job Summary

We are seeking a Technical Project Manager specializing in Customer Experience‑centric software application development project management to oversee our key digital initiatives. We need a leader who does more than just oversee a build and ensures its ultimate market success.

The ideal candidate combines technical acumen with Agile coaching to guide cross‑functional teams through Agile transformation. Leveraging a deep understanding of go‑to‑market (GTM) execution and change management, you will seamlessly transition new, CX‑centric applications from the development pipeline to a live, widely adopted environment.

Key Responsibilities

• Lead and facilitate the creation of Project Charters by collaborating with stakeholders to convert business cases into defined scope, timelines, budget, and measurable success criteria.
• Manage end‑to‑end delivery of eCommerce technology projects, ensuring on‑time, in‑scope, and within‑budget execution.
• Collaborate with cross‑functional teams (engineering, QA, product, UX, and business stakeholders) to drive alignment, change management, and delivery.
• Facilitate Agile ceremonies (sprint planning, stand‑ups, reviews, retrospectives) to ensure effective team execution.
• Support Agile adoption by coaching teams and stakeholders on best practices and fostering continuous improvement.
• Identify, manage, and mitigate risks, dependencies, and issues; remove impediments to maintain delivery momentum.
• Serve as the primary liaison between technical teams and business stakeholders, ensuring clear communication and alignment.
• Monitor project progress using KPIs (velocity, timelines, quality) and provide regular status reporting to leadership.
• Ensure delivery of scalable eCommerce solutions, including integrations, checkout, catalog, and performance optimization.
• Drive process improvements and apply appropriate project management methodologies based on team maturity and project needs.

Qualifications

Education

• Bachelor's degree in Information Technology, Computer Science, Engineering, Business, or related fields, or equivalent experience.
• PMP, PRINCE2, Scrum Master (CSM/PSM), or equivalent certification is a plus.

Experience

• 4–7 years of experience in project management for software development, preferably Digital Experience.
• Hands‑on experience working with Agile/Scrum teams, especially in environments transitioning from traditional methodologies.

Preferred

• Experience with working in high‑growth environments.
• Exposure to digital marketing, analytics, and digital experience optimization.
• Experience with specific eCommerce platforms (e.g., Shopify, Magento/Adobe Commerce, Salesforce Commerce Cloud).

Required Skills & Competencies

• Solid understanding of eCommerce platforms, web technologies, APIs, and systems integration.
• Working knowledge of Agile, Scrum, and hybrid project management methodologies.
• Proficiency in project management tools (Jira, Confluence, Monday.com).
• Strong planning, estimation, and dependency management skills.
• Effective stakeholder management and communication across technical and non‑technical audiences.
• Ability to facilitate Agile ceremonies and guide teams to adopt Agile practices.
• Strong problem‑solving skills with the ability to proactively identify and resolve risks and issues.
• Ability to manage multiple priorities and projects in a fast‑paced, evolving environment.
• Data‑driven mindset with experience tracking KPIs and reporting project performance.
• Collaborative, team‑oriented approach with a focus on continuous improvement.