E-Commerce Account Manager (Full-time)

Klaiya; Philippines; On-site; PHP 360,000 - 600,000; Full time

Job summary

Klaiya Digital Solution in the Philippines is seeking an Account Manager to build and maintain relationships with sellers and owners, and to oversee assigned accounts, negotiate deals, optimize stores, and drive campaign participation to boost online sales.

You will prepare reports on account status, monitor KPIs, and deliver insights to management, using Excel for analysis and problem-solving to support ecommerce growth.

Qualifications

• Bachelor's degree
• Excellent communication skills and customer service skills
• Proficient in Microsoft Excel
• 1-2 years experience in Ecommerce
• Highly skilled in problem / solution analysis

Responsibilities

• Build and maintain strong relationships with sellers, owners, and representatives
• Collaborate initiatives and progress withinternal and external stakeholders
• Oversee assigned accounts, including negotiating deals, store optimization, and campaign participation to boost online store sales
• Prepare reports on account status
• Monitor and analyze the performance of the set KPIs and deliver reports to management.

Skills

Excellent communication

Customer service

Microsoft Excel

Ecommerce experience

Problem solving

Education

Bachelor's degree

Job description

Job Description:

• Build and maintain strong relationships with sellers, owners, and representatives

• Collaborate initiatives and progress withinternal and external stakeholders

• Oversee assigned accounts, including negotiating deals, store optimization, and campaign participation to boost online store sales

• Prepare reports on account status

• Monitor and analyze the performance of the set KPIs and deliver reports to management.

Qualifications:

• Bachelor's degree

• Excellent communication skills and customer service skills

• Proficient in Microsoft Excel

• 1-2 years experience in Ecommerce

• Highly skilled in problem / solution analysis

Company Intro:

Klaiya Digital Solution is a digital consultant that specializes in Inbound performance marketing, website strategies & development, E-Commerce solution and ERP software implementation. We are the center of excellence that helps businesses establish and develop their online presence. With a pool of Marketing Gurus and Out-of-the-box creatives, we are certainly one of the best digital marketing solution providers in the Philippines.