Dynamic Outbound Appointment Scheduler (6h/day)

School Of Virtual Assistance (SOVA); Philippines; On-site; PHP 167,400 - 334,800; Full time

Job summary

School Of Virtual Assistance (SOVA) is seeking an Appointment Setter to manage outbound calls, qualify leads, and schedule meetings for the closer. The role emphasizes hitting daily activity targets and maintaining clean CRM data.

You will participate in coaching sessions, collaborate with the team to refine call strategies, and ensure a positive customer experience during every interaction. This is a fast-paced, target-driven position requiring strong communication and time-management skills.

Qualifications

• Experience in outbound sales or appointment setting.
• Ability to conduct high-volume outbound calls to warm/cold leads.
• Experience qualifying prospects using scripts or predefined criteria.
• Familiarity with scheduling for sales representatives or closers.
• Strong data entry and lead management in a CRM.
• Proven track record of meeting targets and maintaining activity metrics.

Responsibilities

• Conduct outbound phone calls to warm leads professionally.
• Qualify prospects based on predefined criteria and scripts.
• Schedule qualified appointments into the closer’s calendar.
• Meet or exceed daily activity targets (calls, appointments, show rates).
• Maintain accurate customer information and follow-up tags in CRM.
• Follow lead-management and appointment-scheduling processes.
• Collaborate with team to improve call strategies and performance.
• Participate in coaching and training sessions.
• Ensure a positive customer experience in every interaction.

Skills

Outbound sales

Telemarketing

Lead generation

CRM proficiency

Data entry

Time management

Tools

CRM software

Job description

School Of Virtual Assistance (SOVA) is seeking an Appointment Setter to manage outbound calls, qualify leads, and schedule meetings for the closer. The role emphasizes hitting daily activity targets and maintaining clean CRM data.

You will participate in coaching sessions, collaborate with the team to refine call strategies, and ensure a positive customer experience during every interaction. This is a fast-paced, target-driven position requiring strong communication and time-management skills.