Office Clerk

Lede 168 Corporation; Manila; On-site; PHP 201,000 - 312,000; Full time

Job summary

Lede 168 Corporation in Manila is hiring a customer-focused Office Clerk to support daily operations and ensure smooth customer interactions.

You will respond to inquiries across channels, process orders and forms, and keep meticulous records of all interactions and transactions.

The ideal candidate is a college graduate with strong communication, a positive attitude, and the ability to multitask under pressure, working on-site at Sta. Mesa office.

Qualifications

• College graduate of any 4-year course or 2-year diploma.
• Pleasing personality and positive outlook.
• With good customer service skills.
• Computer literate.
• Organized, systematic and flexible.
• Responsible, self-motivated, can work with minimal supervision.
• Can multitask and handle pressure.
• Meticulous and detail-oriented.

Responsibilities

• Maintain a positive, empathetic, and professional attitude toward customers.
• Respond promptly to customer inquiries.
• Communicate with customers through various channels.
• Acknowledge and resolve customer complaints.
• Know our products to ensure customer satisfaction.
• Process orders, forms, applications, and requests.
• Keep records of customer interactions, transactions, comments, and complaints.
• Provide feedback on the efficiency of the customer service process.
• Ensure customer satisfaction and provide professional support.
• Bookkeeping, prepares reports, recording and filing.
• Conduct market research, inventory monitoring and various other duties.

Skills

Customer service

Communication

Multi-tasking

Organization

Computer literacy

Self-motivation

Detail orientation

Pressure management

Education

College degree

Job description

Qualifications:

• College graduate of any 4-year course or 2-year course (Associate Degree / Diploma Degree).


• Pleasing personality & has a positive outlook in life.


• With good customer service skills


• Computer literate


• Organized, systematic and flexible in work.


• Responsible, self-motivated, self-initiative can work with minimal supervision.


• Can do multi-tasking job, hardworking & honest.


• Meticulous and keen on details.


• Has a sense of urgency and can manage pressure.

Responsibilities:

• Maintaining a positive, empathetic, and professional attitude toward customers always.


• Responding promptly to customer inquiries.


• Communicating with customers through various channels.


• Acknowledging and resolving customer complaints.


• Knowing our products inside and out to ensure customer satisfaction.


• Processing orders, forms, applications, and requests.


• Keeping records of customer interactions, transactions, comments, and complaints.


• Providing feedback on the efficiency of the customer service process.


• Ensure customer satisfaction and provide professional customer support.


• Bookkeeping, prepares reports, recording and filing.


• Conduct market research, inventory monitoring and various other duties.

Unit 417, J & T Bldg. 3894 Ramon Magsaysay Blvd. corner Santol St., Sta. Mesa, Manila 1016

Tel nos. (63) 000-0729

Job Type: Full-time

Experience:

• Office Clerk: 1 year (Preferred)