Dynamic Learning & Development Specialist

PAPH TRAVEL AND TOURS; Quezon City; On-site; PHP 420,000 - 520,000; Full time

Benefits offered by this job

Travel Incentives

Condo Incentives

Career Growth

Comprehensive Healthcare

Annual Bonus

13th month Pay

Leaves: 5 SL, 5 VL

Job summary

PAPH TRAVEL AND TOURS is seeking a Training Specialist to design, facilitate, and continually improve learning experiences across the organization. The role translates SOPs, products, systems, and policies into engaging, competency-based programs that accelerate employee development and improve operational performance, serving as the primary facilitator of PAPH Academy.

The position requires at least 2 years in corporate training or instructional design, strong adult-learning and coaching

Qualifications

• Minimum 2 years experience in Corporate Training, Learning & Development, Facilitation, Customer Training, Teaching, Instructional Design, or Employee Development.
• Knowledge of Adult Learning Principles, Facilitation Techniques, Instructional Design, Learning Assessment, Public Speaking, and Coaching Techniques.
• Technical competencies in Classroom Facilitation and Virtual Facilitation, Presentation Design.

Responsibilities

• Conduct New Hire Orientation and facilitate Product Knowledge Training.
• Deliver Process & SOP Training and Systems Training.
• Facilitate Customer Service and Soft Skills development programs.
• Deliver Leadership Development workshops and convert SOPs into modules.
• Develop lesson plans, facilitator guides, and participant workbooks.

Tools

PowerPoint

Canva

Google Workspace

Microsoft Office

Job description

PAPH TRAVEL AND TOURS is seeking a Training Specialist to design, facilitate, and continually improve learning experiences across the organization. The role translates SOPs, products, systems, and policies into engaging, competency-based programs that accelerate employee development and improve operational performance, serving as the primary facilitator of PAPH Academy.

The position requires at least 2 years in corporate training or instructional design, strong adult-learning and coaching