Dynamic Executive Assistant & Dispatch Coordinator

Ventas Call Center; Rizal; On-site; PHP 391,000 - 580,000; Full time

Job summary

Ventas Call Center in the Philippines is seeking a sharp General Executive Assistant to drive daily operations. You will handle customer calls, manage dispatch and CRM data, and lead social media engagement to generate local leads.

The role requires a proactive, multitasking professional with flawless English, experience in executive support or CSR, and comfort with US CST night shift. Knowledge of HouseCall Pro, Google Sheets, Excel, WordPress, and social platforms is preferred.

Qualifications

• Background in Executive Assistance, CSR, Dispatch, or multi‑channel admin support.
• Flawless English with confident phone presence.
• Ability to multitask across calls, social media, and data entry.

Responsibilities

• Handle high‑volume calls and convert inquiries into booked service appointments.
• Manage dispatch and CRM data, update HouseCall Pro and spreadsheets.
• Engage on social media, respond to messages, and generate leads locally.
• Assist with content editing, WordPress scheduling, and collecting reviews.
• Track daily lead outcomes, generate performance reports, and follow up on payments.

Skills

Flawless English communication

Multitasking

Phone handling

Social media engagement

Tools

HouseCall Pro

Google Sheets

Excel

WordPress

CRM systems

Job description

Ventas Call Center in the Philippines is seeking a sharp General Executive Assistant to drive daily operations. You will handle customer calls, manage dispatch and CRM data, and lead social media engagement to generate local leads.

The role requires a proactive, multitasking professional with flawless English, experience in executive support or CSR, and comfort with US CST night shift. Knowledge of HouseCall Pro, Google Sheets, Excel, WordPress, and social platforms is preferred.