Customer Success & Dispatch Specialist

Martin Call Center; Bataan; On-site; PHP 279,000 - 390,600; Full time

Job summary

A dynamic service provider in the Philippines is seeking a detail-oriented Virtual Assistant & CSR to enhance their team. The successful candidate will coordinate with field technicians, manage service bookings, and prepare various documentation, as well as basic marketing graphics. Applicants should have at least 1 year of relevant experience, proficiency in Google Sheets, MS Office, and Canva, and possess exceptional English communication skills. This full-time position operates during Australian business hours.

Qualifications

• 1+ year experience in CSR/VA/Dispatching.
• Proficient in Google Sheets, MS Office, and Canva.
• Exceptional English communication skills.

Responsibilities

• Coordinate with field technicians & handle service bookings.
• Prepare quotes, invoices, and basic marketing graphics.

Skills

Interpersonal Skills

Customer Service

Problem Solving

Digital Marketing

People Skills

Back Office Support

Call Centre

Organizational Skills

Adobe Suite

Account Management

Technical Skills

Tools

Google Sheets

MS Office

Canva

Job description

A dynamic service provider in the Philippines is seeking a detail-oriented Virtual Assistant & CSR to enhance their team. The successful candidate will coordinate with field technicians, manage service bookings, and prepare various documentation, as well as basic marketing graphics. Applicants should have at least 1 year of relevant experience, proficiency in Google Sheets, MS Office, and Canva, and possess exceptional English communication skills. This full-time position operates during Australian business hours.