Driver Operations Specialist

LALAMOVE PHILIPPINES INC.; Central Visayas; On-site; PHP 300,000 - 420,000; Full time

Job summary

Lalamove is hiring an Operations Associate to support day-to-day transport and operational activities across Visayas and Mindanao. You will coordinate with drivers, partners, and internal teams to ensure smooth delivery operations and maintain service quality.

The role requires a strong understanding of transportation operations, comfort with a fast-paced environment, and the ability to manage multiple operational concerns with accuracy and efficiency.

Qualifications

• Bachelor’s degree in Business Administration, Operations Management, Logistics, or related field preferred.
• 1–2 years of experience in operations, transportation, logistics, mobility, or related industry.
• Familiarity with transport operations and driver/partner coordination.
• Strong analytical, problem-solving, and decision-making skills.

Responsibilities

• Monitor and support daily transport operations to ensure smooth and efficient execution.
• Coordinate with drivers, partners, internal teams, and other operational stakeholders to address concerns and requirements.
• Monitor operational activities, identify issues or delays, and coordinate appropriate resolutions.
• Investigate operational incidents and provide timely updates to relevant stakeholders.
• Ensure adherence to established operational processes, policies, and service standards.
• Maintain accurate records, reports, and documentation related to operational activities.
• Analyze operational data and trends to identify recurring issues and opportunities for improvement.
• Assist in implementing process improvements that enhance operational efficiency and service quality.
• Escalate complex or high-impact operational concerns to the appropriate teams.
• Perform other operational tasks and projects as assigned.

Skills

Organized

Proactive

Detail-oriented

Communication

Multitasking

Education

Bachelor’s degree in Business Administration

Operations Management

Tools

Microsoft Office

Google Workspace

Operational dashboards

Job description

Lalamove is hiring an Operations Associate to support day-to-day transport and operational activities across Visayas and Mindanao. You will coordinate with drivers, partners, and internal teams to ensure smooth delivery operations and maintain service quality.

The role requires a strong understanding of transportation operations, comfort with a fast-paced environment, and the ability to manage multiple operational concerns with accuracy and efficiency.