Driver Operations Associate — Shape Fast-Paced Logistics

Lalamove; Hinoba-an; Hybrid; PHP 279,000 - 424,000; Full time

Job summary

Lalamove in the Visayas and Mindanao expansion is hiring an Operations Associate to support day‑to‑day transport and operational activities. You will coordinate with drivers, partners and internal teams to ensure efficient execution and adherence to standards.

The role requires attention to detail and a proactive, organized approach in a fast‑paced environment. We expect 1–2 years of operations experience, familiarity with transport workflows, and strong communication skills.

Qualifications

• Organized, proactive and solutions‑oriented with strong attention to detail.
• Ability to manage multiple priorities and take ownership.
• Effective communication and quick adaptation to changing needs.
• Strong analytical, problem‑solving and decision‑making skills.
• Comfortable working in a fast‑paced and dynamic environment.

Responsibilities

• Monitor and support daily transport operations to ensure smooth execution.
• Coordinate with drivers, partners, internal teams and stakeholders to meet requirements.
• Monitor activities, identify issues or delays, and coordinate resolutions.
• Investigate incidents and provide timely, accurate updates to stakeholders.
• Ensure adherence to established processes, policies and service standards.
• Maintain accurate records, reports, and documentation of operations.
• Analyze data and trends to identify recurring issues and improvement opportunities.
• Assist in implementing process improvements to boost efficiency and service quality.
• Escalate complex or high impact operational concerns to the appropriate teams.

Skills

Organized

Proactive

Attention to detail

Multitasking

Communication

Ownership mindset

Education

Bachelor’s degree in Business Administration or related field

Tools

Microsoft Office

Google Workspace

Job description

Lalamove in the Visayas and Mindanao expansion is hiring an Operations Associate to support day‑to‑day transport and operational activities. You will coordinate with drivers, partners and internal teams to ensure efficient execution and adherence to standards.

The role requires attention to detail and a proactive, organized approach in a fast‑paced environment. We expect 1–2 years of operations experience, familiarity with transport workflows, and strong communication skills.