Driver Hub Lead – Visayas & Mindanao Expansion

Lalamove; Philippines; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

Lalamove is seeking an operations lead to oversee our Visayas and Mindanao expansion, driving the day-to-day operations of the Driver Hub and coordinating with cross-functional teams to deliver expansion initiatives.

The role requires strong leadership, the ability to manage onboarding, training, and activation of drivers, and a data-driven approach to improve hub performance and efficiency on-site in the Philippines.

Qualifications

• Bachelor's degree in any field.
• 2–3 years of experience in customer service, operations, field operations, sales, or a related role.
• Experience in hub, branch, site, logistics, fleet or high-volume operations is an advantage.
• Willingness to work in the assigned hub and support business needs as required.

Responsibilities

• Manage day-to-day operations of the assigned Driver Hub.
• Lead driver onboarding, verification, training, and activation activities.
• Support hub expansion and new site launches, including offsite onboarding programs.
• Improve hub processes and strategies to drive efficiency, activation, and growth.
• Monitor hub performance and implement data-driven improvements.
• Coordinate with cross-functional teams to deliver hub and expansion initiatives.

Skills

Leadership

People management

Stakeholder management

Data-driven

Problem solving

Organizational skills

Communication

Growth mindset

On-site readiness

Strategic thinking

Education

Bachelor’s degree

Job description

Lalamove is seeking an operations lead to oversee our Visayas and Mindanao expansion, driving the day-to-day operations of the Driver Hub and coordinating with cross-functional teams to deliver expansion initiatives.

The role requires strong leadership, the ability to manage onboarding, training, and activation of drivers, and a data-driven approach to improve hub performance and efficiency on-site in the Philippines.