Domestic Accounts & Customer Care Specialist (Remote)

Metacom Careers; Taguig; Híbrido; PHP 223.000 - 357.000; Jornada completa

Descripción de la vacante

Metacom Careers is seeking a customer service professional to handle domestic account inquiries, resolve complaints, and provide support on product information and order status. The role involves maintaining customer records and collaborating with cross-functional teams to optimize service.

The candidate should have excellent communication and interpersonal skills, with the ability to work in a fast-paced environment and adapt to potential remote work opportunities.

Formación

• Must have strong verbal and written communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Excellent customer service and problem-solving abilities.
• Comfort with handling inquiries and resolving complaints efficiently.

Responsabilidades

• Serve as the primary contact for domestic account inquiries and customer care issues.
• Manage and resolve customer complaints effectively and efficiently.
• Provide support to customers regarding product information, order status, and account management.

Conocimientos

Communication skills

Interpersonal skills

Problem-solving

Educación

High School Diploma

Herramientas

SQL

Descripción del empleo

Metacom Careers is seeking a customer service professional to handle domestic account inquiries, resolve complaints, and provide support on product information and order status. The role involves maintaining customer records and collaborating with cross-functional teams to optimize service.

The candidate should have excellent communication and interpersonal skills, with the ability to work in a fast-paced environment and adapt to potential remote work opportunities.