Domestic Account & Customer Care Specialist Remote-Eligible

Metacom Careers; Pasig; On-site; PHP 279,000 - 390,600; Full time

Job summary

Metacom Careers is seeking a customer service representative in Pasig, Metro Manila. The role involves serving as the primary contact for domestic account inquiries, managing customer complaints, and providing support regarding product information and account management.

Applicants should hold a High School Diploma and have at least 1 year of SQL experience or 2 years of customer service experience. Excellent communication and problem-solving skills are essential for this fast-paced environment.

Qualifications

• At least 1 year of SQL experience or 2 years of CSR/TSR experience.
• 6 months of Digital Ads, Content Moderator, Digital Marketing, or Digital Sales experience.

Responsibilities

• Serve as the primary point of contact for customer inquiries.
• Manage and resolve customer complaints effectively.
• Provide customers with product information and account management.

Skills

Excellent communication skills

Interpersonal skills

Problem-solving abilities

Education

High School Diploma or equivalent

Job description

Metacom Careers is seeking a customer service representative in Pasig, Metro Manila. The role involves serving as the primary contact for domestic account inquiries, managing customer complaints, and providing support regarding product information and account management.

Applicants should hold a High School Diploma and have at least 1 year of SQL experience or 2 years of customer service experience. Excellent communication and problem-solving skills are essential for this fast-paced environment.