Document Controller
Location: Two E-com, Pasay
Work setup & shift: Dayshift | Hybrid
Key Benefits
- Competitive Rewards: Above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
- A Collaborative Spirit: Participate in company-sponsored events and activities in a positive and engaging work environment
- Work-Life Harmony: Enjoy a balance between work and life with flexible work arrangements
- Career Growth: Opportunities for continuous learning and career advancement
- Inclusive Teamwork: Be part of a diverse team that celebrates differences and fosters an inclusive culture
Responsibilities
Handover Pack Creation & Management
- Compile and prepare Acceptance/Handover Packs for completed sites/projects
- Ensure all required documents, test reports, drawings, photos, and certificates are included
- Review input documentation for completeness, accuracy, and compliance based on customer requirements
- Ensure templates, forms, and checklists align with client standards
Quality & Compliance Checking
- Validate site information against scope of works, design documents, and as-built records
- Ensure adherence to customer acceptance criteria and regulatory standards
- Highlight discrepancies and coordinate with PM and field teams
Data & Documentation Control
- Maintain structured filing and document control systems
- Upload packs and artifacts to client systems/portals (e.g., extranet, Sitetracker, Orion and other tools depending on project)
- Track submissions, feedback, revisions, and acceptance milestones
Coordination & Communication
- Liaise with project managers, engineers, field teams, and subcontractors for missing or corrective documents
- Provide guidance on documentation requirements and acceptance standards
Reporting & Admin Support
- Maintain logs of submissions, rejections, and approvals
- Produce weekly acceptance status reports
- Assist with continuous improvement of handover and documentation processes
Qualifications
Non-negotiables
- High attention to detail and strong documentation accuracy
- Proficiency in MS Office (Excel, Word, PowerPoint), PDF editors, and file management tools
- Ability to manage multiple submissions and deadlines simultaneously
- Willingness to learn different submission tools (varies per operator)
Preferred Skills/Expertise
- Experience in telecom project admin, telecommunications jargon/terms, construction documentation, or quality control
- Knowledge of telecom site build processes (civil, power, rigging, integration)
- Familiarity with QA/Acceptance systems used by carriers/vendors (e.g., Optus, Telstra, Vodafone/TPG, Nokia, Ericsson)
- Experience with handover/close-out documentation in infrastructure/construction/telecom