DISTRIBUTOR COORDINATOR

Wellmade Manufacturing Corp.; Meycauayan; On-site; PHP 279,000 - 446,000; Full time

Job summary

Wellmade Manufacturing Corp. is seeking a Distributor Coordination specialist responsible for maintaining strong relationships with distributors, monitoring sales performance, and ensuring accurate order processing and timely deliveries.

The role requires attention to detail, excellent communication, and proficient use of MS Office. You will work closely with warehouse, logistics, and finance to resolve issues and optimize distributor operations.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Management, Logistics, Supply Chain Management, or a related field.
• Preferably with experience in distributor coordination, sales administration, logistics, order processing, or customer service.
• Experience in sales monitoring, inventory management, and report preparation is an advantage.
• 1–2 years of experience is preferred.

Responsibilities

• Coordinate distributor relations and ensure smooth communication between the company and its distributors.
• Monitor distributor sales performance and prepare regular reports.
• Process distributor purchase orders and liaise with warehouse and logistics teams.
• Monitor inventory levels and coordinate replenishments to prevent stockouts.
• Follow up on overdue payments and ensure proper documentation and billing accuracy.
• Provide prompt, professional customer service and resolve distributor issues or escalate as needed.
• Prepare daily, weekly, and monthly operational reports and maintain distributor records.

Skills

Communication skills

Attention to detail

Time management

Microsoft Office

Distributer coordination

Inventory & reporting

Education

Bachelor's degree in Business Administration or related field

Tools

Excel

Word

Email applications

Job description

Rules and Responsibilities

A. Distributor Coordination

• Maintain good communication and working relationships with distributors.
• Provide updates regarding company policies, product availability, promotions, and sales programs.
• Monitor distributor performance and compliance with company guidelines.
• Address distributor inquiries and coordinate the resolution of operational concerns.
• Conduct regular follow-ups on pending requests and activities.

B. Sales Monitoring and Reporting

• Monitor daily, weekly, and monthly distributor sales performance.
• Track sales targets, achievements, and sales trends.
• Prepare and submit accurate sales reports within established deadlines.
• Coordinate with the sales team to address sales gaps and improve performance.
• Maintain updated records of sales activities and distributor transactions.

C. Order Processing and Delivery

• Receive, review, and verify distributor purchase orders.
• Ensure that orders are accurate, complete, and properly documented.
• Coordinate with warehouse and logistics teams regarding stock availability and delivery schedules.
• Monitor pending orders, delayed deliveries, and back orders.
• Report order discrepancies and delivery issues to the appropriate department.

D. Inventory Monitoring

• Monitor distributor stock levels and product availability.
• Coordinate replenishment requests to prevent stock shortages.
• Monitor slow-moving, damaged, or near-expiry products, when applicable.
• Verify inventory reports and investigate discrepancies with the responsible team.
• Ensure timely submission of inventory updates.

E. Payment and Documentation

• Coordinate with the finance department regarding payments and outstanding distributor balances.
• Follow up on overdue accounts according to company policies.
• Verify invoices, delivery receipts, purchase orders, and other supporting documents.
• Maintain organized records of sales, orders, returns, and transactions.
• Report billing discrepancies and payment concerns to the appropriate department.

F. Customer Service and Issue Resolution

• Respond promptly and professionally to distributor concerns.
• Coordinate with the relevant departments to resolve complaints.
• Follow up on pending issues until they are resolved or properly escalated.
• Provide accurate updates regarding order status, delivery schedules, and product availability.
• Maintain a professional and service-oriented relationship with distributors.

G. Administrative and Operational Duties

• Prepare daily, weekly, and monthly operational reports.
• Maintain accurate and updated distributor records and databases.
• Coordinate meetings, schedules, and operational activities as required.
• Perform other related duties assigned by the immediate supervisor or management.

QUALIFICATIONS

• Bachelor's degree in Business Administration, Marketing, Management, Logistics, Supply Chain Management, or a related field.

• Preferably with experience in distributor coordination, sales administration, logistics, order processing, or customer service.
• Experience in sales monitoring, inventory management, and report preparation is an advantage.
• Familiarity with distribution operations and business documentation is preferred.
• Atleast 1 to 2 years of experience

• Good communication and interpersonal skills.
• Attention to detail and accuracy in documentation and strong organizational and time-management skills.
• Proficiency in Microsoft Office, particularly Excel, Word, and email applications.
• Ability to prepare, analyze, and maintain sales and inventory reports and to handle multiple tasks and meet deadlines
• Customer-service orientation and professional work attitude.
• Willingness to work according to company schedules and operational requirements.

• Ability to handle urgent requests and changing priorities.
• Willingness to attend meetings, training, and distributor-related activities as needed.