Director of Consumer Collections Strategy & Analytics

EastWest Bank; Mandaluyong; On-site; PHP 1,800,000 - 3,200,000; Full time

Job summary

East West Banking Corporation (EastWest) is seeking a Senior Manager – Senior Assistant Vice President to lead the Consumer Collections MIS, Systems, Strategy and Analytics team in Taguig. The role focuses on developing and optimizing collections strategies across the customer lifecycle, driving performance through data-driven insights, and ensuring compliance with bank policies and regulatory standards.

You will manage a team of strategists, oversee key projects, monitor trends, and provide

Qualifications

• Bachelor's degree in Business, Economics, Banking and Finance, Statistics, Mathematics, Information Technology, or related field.
• Strong knowledge of consumer lending lifecycle and products (cards, loans, mortgages).
• Experience in Collections, Credit Risk, or Consumer Lending with regulatory familiarity.

Responsibilities

• Lead and develop a team of Collections Strategists for Consumer Lending products.
• Design and optimize collections strategies across the customer lifecycle.
• Oversee strategic initiatives from planning to execution with stakeholders.

Skills

Strong leadership

Data analytics

SAS

Python

Regulatory knowledge

Education

Bachelor's degree

Tools

SAS

Python

Job description

East West Banking Corporation (EastWest) is seeking a Senior Manager – Senior Assistant Vice President to lead the Consumer Collections MIS, Systems, Strategy and Analytics team in Taguig. The role focuses on developing and optimizing collections strategies across the customer lifecycle, driving performance through data-driven insights, and ensuring compliance with bank policies and regulatory standards.

You will manage a team of strategists, oversee key projects, monitor trends, and provide