Director, Housekeeping

Solaire Resort; Philippines; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

Solaire Resort in Quezon City, Philippines, seeks an experienced Manager for Housekeeping with a focus on strategic leadership and operational excellence. You will support the General Manager, drive cost efficiency, and uphold service standards across all guest areas.

The role requires senior-level management experience in a luxury hotel, strong organizational skills, and the ability to manage budgets and resources effectively.

Qualifications

• 10+ years of managerial experience in a 5-star hotel.
• Strong leadership and management skills.
• Excellent organizational and time management abilities.

Responsibilities

• Provide advisory and executive support to the General Manager to help meet strategic goals.
• Implement cost minimisation and productivity strategies without compromising quality.
• Ensure operations stay within the approved financial framework.
• Monitor and uphold Quality Standards across the department.
• Oversee staff development, performance reviews and career planning.
• Prepare work schedules, leave planning, and monthly outlook/forecast reports.

Skills

Leadership

Management

Strategic planning

People management

Performance reviews

Budgeting

Job description

Quezon City, Philippines | Posted on 08/05/2026

• State/Province National Capital Region (Manila)
• Country Philippines

Job Description

• Provide a professional, advisory and executive support service to the General Manager to assist in meeting the strategic goals of the establishment.
• Implement strategies aimed at cost minimisation, productivity maximisation without reduction of quality standards.
• Ensure operation runs within out looked financial framework.
• Monitor and review Quality Standards for the Department.
• Purchase operational supplies are required within budgt and outlook.
• Daily check of all public areas and guest corridors.
• Report maintenance faults and damage to furniture and fittings in all areas of the hotel to the maintenance department.
• Accurately document lost property (records) and organise distribution of unclaimed items.
• Attend promptly to all guest complaints and requests.
• Complete and update annually Standards and Procedures for the Housekeeping Department.
• Ensure preparation of cleaning schedule for the return of all out of order rooms.
• Ensure completion of monthly linen and toweling stocktake.
• Oversee the inspection of VIP or Vacant Clean rooms.
• Ensure all telephone calls to to the department are accurately logged.
• Participate in the preparation of the Strategic Business and Operation Plans.
• Prepare monthly outlook / forecast reports.
• Attend meetings as required.
• Implement opportunities for quality Team Building.
• Ensure that all associates comply with the grooming and uniform standards.
• Conduct development and performance reviews, identifying key personnel for further development and structured career pathing.
• Implement and maIntain training systems to ensure that associates have the necessary framework and skills to perform their job efficiently and effectively.
• Prepare work schedules and annual leave schedules within budget, business expectations and guidelines of the appropriate industrial legislation.
• Oversee the selection and appointment of new associates within the department.
• Conduct regular staff meetings to keep all associates informed.
• Ensures compliance with legislated health and safety requirements within the workplace.
• Comply with all Corporate and Hotel Standards and Procedures.

Requirements

• At least 10 years managerial experience in a 5 star hotel
• Strong leadership skills and management skills
• Organizational & time management skills