Direct Sales Staff (Makati)

Sumisho Motor Finance Corporation; Makati; On-site; PHP 279,000 - 390,600; Full time

Job summary

A financial services company is hiring for a Direct Sales Staff position based in Makati. This role involves conducting calls to leads, assisting loan applicants, and educating clients on the application process. The ideal candidate is a Marketing graduate with 1-2 years experience in customer service. Full-time employment is offered with a focus on teamwork and communication skills.

Qualifications

• 1-2 years of experience with Direct or Indirect Marketing, Finance, or Customer Service.
• Highly organized, diligent, punctual, trustworthy, flexible, and resourceful.
• Competent in communication and computer literate.

Responsibilities

• Conduct calls to leads to offer MC loan.
• Assist applicants with application forms and KYC.
• Educate clients on the application process.

Skills

Oral communication

Written communication

Customer service

Time management

Teamwork

Education

Graduate of Marketing or any related course

Job description

Direct Sales Staff (Makati) – Sumisho Motor Finance Corporation

Location: Makati, National Capital Region, Philippines.

Responsibilities

• Conduct calls to leads from various sources to offer MC loan, applying appropriate handling based on the source.
• Offer MC loan to leads and convert them into loan applications.
• Assist applicants in submitting complete application forms, conduct KYC, and secure other pertinent information or requirements for application processing.
• Review submitted requirements or documentation from clients prior to endorsing to Credit.
• Educate clients regarding the application process to manage expectations and avoid complaints.
• Coordinate with approved clients and branch teams regarding releasing requirements and schedules; coordinate with dealers or unit providers if needed.
• Submit loan documents of released accounts for review by the Direct Sales Operations Officer, as needed.
• Update monitoring files required by the Officer.
• Provide quick response and appropriate solutions to issues and complaints from the branch, dealer, or customer, escalating immediately to the Officer/Manager if needed.
• Perform special tasks as instructed by the Officer/Manager.

Qualifications

• Graduate of Marketing or any related course.
• 1‑2 years of experience with Direct or Indirect Marketing, Finance, or Customer Service.
• Highly organized, diligent, punctual, trustworthy, flexible, team player, resourceful, and able to work under pressure.
• Competent in oral and written communication, computer literate, good listening skills, and service‑minded.
• Willing to be deployed in Paseo De Roxas, Makati City.

Seniority Level

Associate

Employment Type

Full‑time