Dining Floor Supervisor — Guest Experience & Operations

HTCG Premium Food Concepts Inc.; Metro Manila; On-site; PHP 279,000 - 424,000; Full time

Job summary

HTCG Premium Food Concepts Inc. is seeking a Dining Supervisor to oversee the dining area and ensure SOP compliance with the store team. The role involves maintaining ambience, supervising dining staff, and handling guest concerns per company protocols.

You will work closely with the Kitchen Manager to ensure stock quality and availability for each shift, while training and counseling staff to uphold service standards.

Qualifications

• Graduate of any 4-year course, preferably Business-related
• At least 1 year of relevant experience in restaurant operations
• Advanced sales and marketing skills
• Basic negotiation skills
• Organizational and interpersonal sensitivity

Responsibilities

• Monitors that the overall ambience of the store meets the company standards
• Monitors attendance and performance of all dining staff
• Strictly implements the Code of Conduct to all dining employees
• Trains and counsels dining employees
• Works with the Kitchen Manager to ensure stocks are of good quality and sufficient for the shift
• Undertake other responsibilities as required to support operations.

Skills

Sales & marketing

Negotiation

Organizational skills

Interpersonal sensitivity

Education

Bachelor's degree in business or related field

Job description

HTCG Premium Food Concepts Inc. is seeking a Dining Supervisor to oversee the dining area and ensure SOP compliance with the store team. The role involves maintaining ambience, supervising dining staff, and handling guest concerns per company protocols.

You will work closely with the Kitchen Manager to ensure stock quality and availability for each shift, while training and counseling staff to uphold service standards.