Dining Supervisor

Omerta Inc.; Davao City; On-site; PHP 201,000 - 290,000; Full time

Job summary

Omerta Inc. seeks a Dining Room Supervisor in Davao City to oversee dining room staff, coordinate shifts, and maintain service quality. You will train team members, enforce standards, and collaborate with kitchen and bar to ensure a seamless guest experience.

You will address guest concerns, monitor satisfaction, prepare operational reports, manage dining supplies and inventory, and drive continuous improvement in service delivery for a busy hospitality environment.

Responsibilities

• Supervise and coordinate dining room staff.
• Conduct staff training and development to ensure adherence to service standards and company policies.
• Address and resolve customer complaints and issues in a professional manner.
• Monitor guest satisfaction and take action to improve service as needed.
• Monitor inventory levels of dining supplies and place orders as necessary.
• Prepare reports on dining room operations, including staffing, and inventory.
• Work with the bar staff to manage beverage service and inventory.

Job description

• Supervise and coordinate dining room staff.

• Conduct staff training and development to ensure adherence to service standards and company policies.

• Address and resolve customer complaints and issues in a professional manner.

• Monitor guest satisfaction and take action to improve service as needed.

• Monitor inventory levels of dining supplies and place orders as necessary.

• Prepare reports on dining room operations, including staffing, and inventory.

• Work with the bar staff to manage beverage service and inventory.