Dining Crew

Bornga; Makati; On-site; PHP 167,400 - 245,520; Full time

Benefits offered by this job

Performance Bonus

Anniversary Gifts

Holiday Gifts

Employee Discount

Free Meals

Job Training

Maternity & Paternity Leave

Sick Leave

Vacation Leave

Job summary

A popular dining establishment in Makati is seeking a customer service-oriented crew member to provide excellent service in a lively restaurant environment. Responsibilities include greeting customers, taking orders, serving food, and ensuring cleanliness in the dining area. Candidates should have at least 1 year of experience in the food service industry or customer service, be positive and approachable, and maintain a professional appearance. Training is provided, making this an excellent opportunity for those passionate about hospitality.

Qualifications

• 1 year of experience in customer service or food service required.
• Training provided for restaurant procedures and customer service standards.

Responsibilities

• Greet customers warmly and escort them to their tables.
• Take accurate food and beverage orders.
• Serve food and beverages according to service standards.
• Maintain cleanliness and organization of dining area.

Skills

Positive Attitude

Excellent Communication Skills

Customer Oriented

Quick Service Restaurant Cashier

English Language

Korean Language

Hospitality Skills

Cooking

Job description

On-site - Makati 1-3 Yrs Exp Bachelor Full-time

Job Description

Employee Recognition and Rewards

Performance Bonus, Anniversary Gifts, Holiday Gifts

Government Mandated Benefits

Employee Discount, Free Meals

Professional Development

Job Training

Maternity & Paternity Leave, Sick Leave, Vacation Leave

Benefits

• 5% SC
• To follow company instructions and standard to maintain the good standard of quality of service and products;
• To follow company instructions in order to maintain the good image and reputation of the Company;
• To observe and follow the Company’s Rules & Regulations;
• To work with honesty, integrity, and morality;
• To provide the best service to its customers;
• To maintain the orderly and sanitary condition of the restaurant particularly the dining area;
• To perform all task assigned to you by your supervisor or manager;
• To maintain a good attitude towards your co-workers, superiors and customers;
• To properly serve the decent foods in timely and orderly manner;
• To know and understand every menu/dish of the restaurant;
• To wear the prescribed uniform or dress code at the company premises;
• To maintain a presentable appearance at work;
• It is understood that you agree to be re-assigned to other area/s of operations as your manager may see fit depending on your performance capacity; and
• To perform other tasks as may be assigned by the Company’s executive/s.

Responsibilities:

• Greet customers warmly and escort them to their tables.
• Present menus and explain daily specials or promotions.
• Take accurate food and beverage orders.
• Provide recommendations based on menu knowledge.
• Ensure guests’ needs are attended to promptly and professionally.
• Handle customer inquiries and minor complaints courteously.
• Enter orders accurately into the POS system.
• Coordinate with kitchen staff to ensure timely food preparation.
• Serve food and beverages according to company service standards.
• Check orders before serving to ensure accuracy and completeness.
• Set up tables before opening (utensils, condiments, napkins).
• Clear and reset tables quickly after guests leave.
• Maintain cleanliness and organization of dining area.
• Present bills accurately and process payments.
• Handle cash, credit card, and digital payments properly.
• Issue official receipts.
• Ensure proper turnover of collections at end of shift.
• Follow food safety and sanitation standards.
• Observe personal hygiene and proper uniform policy.
• Clean service stations and equipment.
• Comply with company SOPs and local health regulations.
• Coordinate with kitchen and bar staff for smooth service flow.
• Attend daily briefings and meetings.
• Support other service staff when needed.
• Report issues or incidents to supervisor immediately.
• Assist in pre-opening preparations.
• Perform end-of-shift cleaning and checklist tasks.
• Secure assigned area before leaving.

Experience:

• Previous Experience in Customer Service or Food Service: at least 1 year of previous experience in the hospitality or food service industry is required.
• Training: On-the-job training is typically provided to familiarize crew members with the restaurant’s procedures, menu, and customer service standards.

Personal Attributes:

• Positive Attitude: Must be approachable and upbeat, even during busy or challenging shifts.
• Professional Appearance: Dining service crew should maintain a clean and professional appearance.
• Punctuality: Being on time for shifts is crucial, especially in fast-paced dining environments.

English Language Customer Oriented Cashiering Hospitality Skills Quick Service Restaurant Cashier Cooking Korean Language Excellent Communication Skills

Working Location

Bornga, 2nd Flr. Alphaland Makati Place , Ayala Aveue, Cor Malugay, Ext, Makati, 1209 Metro Manila, Philippines