Service Crew

Pao Brew Cafe; Makati; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Health Insurance

Government mandated benefits

Job summary

A local cafe in Makati is seeking a Service Crew member to provide excellent customer service. Responsibilities include greeting customers, taking orders, preparing food and beverages, and ensuring cleanliness according to safety standards. The ideal candidate has 1-3 years of experience in a similar role and a bachelor's degree. Join us and contribute to creating a positive dining experience for our patrons!

Qualifications

• 1-3 years of experience in a customer service role.
• Ability to operate cash registers and POS systems.
• Knowledge of hygiene and food safety regulations.

Responsibilities

• Greet customers and take orders accurately.
• Prepare and serve food and beverages efficiently.
• Maintain cleanliness and adhere to safety protocols.

Skills

Customer service skills

Cash handling

Communication skills

Hygiene standards awareness

Education

Bachelor's degree

Job description

On-site - Makati 1‑3 Yrs Exp Bachelor Full-time

Job

Government Mandated Benefits

Insurance Health & Wellness

Health Insurance, HMO

Job Responsibilities of a Service Crew

Customer Service

• Greet customers warmly and professionally.
• Take orders accurately and efficiently.
• Address customer inquiries, complaints, or requests politely.
• Ensure a positive customer experience at all times.
• Prepare and serve food and beverages according to company standards.
• Ensure proper portioning, presentation, and quality of products.
• Follow hygiene and food safety regulations strictly.
• Restock supplies and ingredients as needed.

Cash Handling & POS Operations

• Operate cash registers, POS systems, or payment terminals.
• Process payments accurately, including cash, card, or digital transactions.
• Issue receipts and balance the cash drawer at the end of the shift.

Cleanliness & Hygiene

• Maintain cleanliness of work areas, dining areas, counters, and equipment.
• Dispose of trash and recyclables properly.
• Follow sanitation standards to prevent contamination or accidents.
• Assist coworkers during peak hours or when necessary.
• Communicate effectively with kitchen staff, supervisors, and colleagues.
• Participate in training sessions or team meetings as required.

Stock & Inventory Management

• Monitor stock levels and report shortages to supervisors.
• Assist in receiving and storing deliveries properly.
• Rotate stock according to “first in, first out” (FIFO) principles.

Adherence to Policies

• Follow company rules, guidelines, and standard operating procedures (SOPs).
• Wear proper uniform and maintain a neat appearance.
• Uphold safety protocols to prevent workplace accidents.