Cashier

RCVR Food and Beverage Station; Makati; On-site; PHP 167,400 - 223,200; Full time

Job summary

A leading food service provider in Makati is looking for a Customer Service Representative to handle orders, manage transactions, and maintain cleanliness. Candidates should possess a diploma and relevant experience in the food and beverage industry. This position offers opportunities for individuals who thrive in fast-paced environments and embody hospitality. Join our team and contribute to great customer experiences.

Qualifications

• 1-3 years experience in a customer service role.
• Must have relevant documentation including SSS and PhilHealth IDs.

Responsibilities

• Greet customers warmly and take orders accurately.
• Handle cash transactions and reconcile the cash drawer.
• Maintain cleanliness in the dining and service areas.

Skills

English Language

Cashiering

Waitering

Customer Oriented

Quick Service Restaurant

Hospitality

Education

Diploma

Job description

Overview

On-site - Makati • 1-3 Years Experience • Diploma • Full-time

Job Description

Customer Service:

• Greet customers warmly and take orders accurately.
• Answer questions about the menu, ingredients, and available promotions.
• Address customer complaints or concerns professionally and escalate to the supervisor if needed.
• Process customer transactions quickly and accurately using the POS system.
• Accurately handle cash, credit card, and e-payments, ensuring correct change and receipts are provided.
• Balance and reconcile the cash drawer at the beginning and end of each shift.
• Handle cash deposits and prepare end-of-day financial reports for management review.
• Apply discounts, promotions, or loyalty rewards as appropriate, ensuring accurate calculations.
• Verify and process refunds, exchanges, and adjustments according to company policies.
• Monitor and report any issues with the POS system, cash drawer discrepancies, or transaction errors to the manager.
• Assist customers with any questions about payment options or receipt issues.
• Maintain knowledge of the restaurant’s daily specials, promotions, and menu items to accurately inform customers.
• Manage customer orders in the POS to track order status and ensure smooth kitchen coordination.
• Conduct periodic checks on cash levels and request change from the manager when necessary.

Order Preparation:

• Assist in preparing and serving food items as per restaurant standards.
• Ensure all orders are complete, correct, and presented well before serving to customers.

Cleaning and Maintenance:

• Keep the front counter, dining area, and other service areas clean and organized.
• Assist with restocking supplies, such as utensils, napkins, and condiments.
• Maintain a clean and orderly checkout area.
• Work closely with kitchen and other front-of-house staff to ensure seamless service.
• Help with other tasks and duties as directed by the supervisor or manager.

Additional inquiries for applicants (may be part of the screening):

• Willing to commute or relocate to near the branch?
• How old are you?
• What cuisines do you have experience with?

Qualifications / Documentation

• SSS E1/E4/E6
• Pag-IBIG MDF/ID
• PhilHealth MDR/ID
• TIN ID/1902 Form/1904 Form/1905 Form
• 2x2 ID Pictures (4pcs) and 1x1 ID pictures (2pcs)
• NBI/Police Clearance
• Physical Examination (Stool, X-ray, Urinalysis Test, and Drug Test)
• Health Certificate
• Diploma
• Form-137
• Clearance from Previous Employer
• Certificate of Employment

Skills: English Language, Cashiering, Waitering, Customer Oriented, Quick Service Restaurant, Hospitality

Working Location

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• withholds your ID
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