Digital Workplace Lead – End-User & VM/Ops

Blue Pearl PTY; Taguig; On-site; PHP 892,800 - 1,339,200; Full time

Job summary

A technology solutions company in Taguig is looking for a DWS Lead to manage end-user computing and workplace technologies. The successful candidate will lead support teams, provide technical expertise in Windows OS, Active Directory, and MDM solutions. Strong leadership and soft skills are necessary to ensure service delivery and process improvements. The role offers a dynamic work environment with opportunities for growth and collaboration with key stakeholders.

Qualifications

• Strong knowledge of Windows OS and troubleshooting.
• Good understanding of Active Directory and MDM platforms.
• Basic understanding of networking concepts like TCP/IP and DNS.

Responsibilities

• Lead the Digital Workplace Support operations, guiding support teams.
• Provide advanced L2+ support for Windows OS and system performance issues.
• Maintain documentation for SOPs and service performance.

Skills

Windows OS

Active Directory

Group Policies

MDM solutions

Virtualization platforms

PowerShell scripting

Voice-related technologies

Education

Certification in VMware or Citrix

Job description

A technology solutions company in Taguig is looking for a DWS Lead to manage end-user computing and workplace technologies. The successful candidate will lead support teams, provide technical expertise in Windows OS, Active Directory, and MDM solutions. Strong leadership and soft skills are necessary to ensure service delivery and process improvements. The role offers a dynamic work environment with opportunities for growth and collaboration with key stakeholders.