Digital Transformation Techno-Functional Analyst

bajajauto; Hinoba-an; On-site; PHP 600,000 - 900,000; Full time

Job summary

Bajaj Auto seeks a Techno-Functional Business Analyst/Support to drive digital transformation within the organization. The role bridges business processes and technology, managing enterprise applications, handling change requests, and ensuring seamless integrations.

The candidate will liaise between business stakeholders and IT teams to deliver compliant and efficient solutions, supporting application development, QA/testing, and IT service delivery in a complex NBFC environment.

Qualifications

• Minimum 5 years of experience in program or operations management in Banking/NBFC sector.
• Experience translating business requirements into functional/technical specs for IT solutions.
• Familiarity with ITIL practices, QA, and UAT processes.

Responsibilities

• Collaborate with business and IT to design and implement application enhancements aligned with digital transformation goals.
• Translate business requirements into functional and technical specifications for development teams.
• Ensure timely delivery of new features and integrations across NBFC applications.
• Define and execute test plans for new developments and change requests; coordinate UAT with stakeholders.
• Ensure compliance with security, regulatory and performance standards before deployment; liaise with vendors for support and upgrades.
• Monitor vendor SLAs and evaluate solutions for scalability and alignment with business objectives.
• Provide Level 2 IT support; analyze recurring issues and drive permanent fixes and automation.
• Lead cross-functional teams, manage stakeholder relationships, and communicate effectively with executives and end-users.
• Proficiency in SQL and scripting to automate tasks and improve system management.

Skills

Program Management

Operations Management

ITIL

Vendor Management

Stakeholder Management

QA & UAT

SQL databases

Python

PowerShell

Automation

Six Sigma / ISO

Communication Skills

Tools

JIRA

MS Project

Job description

Bajaj Auto seeks a Techno-Functional Business Analyst/Support to drive digital transformation within the organization. The role bridges business processes and technology, managing enterprise applications, handling change requests, and ensuring seamless integrations.

The candidate will liaise between business stakeholders and IT teams to deliver compliant and efficient solutions, supporting application development, QA/testing, and IT service delivery in a complex NBFC environment.