Digital Subscriber Growth & Operations Lead

Emapta Global; Mandaluyong; On-site; PHP 900,000 - 1,300,000; Full time

Benefits offered by this job

HMO coverage day 1 with dependent

Prime Ortigas office location

Salary Advance Program with banking

Emapta Academy courses

Gym access 24/7 (Ortigas & Makati)

Emapta Lifestyle perks

Employee referral incentives

20 annual leaves (including cashable)

Mentorship with global leaders

Diverse and supportive work culture

Job summary

Emapta Philippines is seeking an Executive Consumer Operations to turn digital platforms and subscriber insights into growth. You will manage CMS updates, marketing automation, and multichannel campaigns across channels, while building expertise within a globally recognized media organization and enjoying international exposure.

The role emphasizes CMS leadership, data-driven optimization, and collaboration with pricing and customer engagement teams to drive retention and growth.

Qualifications

• 3-5 years of experience using WordPress VIP or other content management systems.
• Demonstrated expertise in marketing automation platforms such as Salesforce Marketing Cloud, Adobe Experience Manager, or similar technologies
• Hands-on proficiency in HTML and SQL
• Working knowledge of data warehousing and Microsoft Azure
• Excellent analytical and problem-solving skills
• Strong stakeholder management and communication skills
• Proven ability to manage multiple priorities in a fast-paced environment
• Ability to meet tight deadlines while effectively prioritizing deliverables
• Strong accountability, attention to detail, and ownership of outcomes

Responsibilities

• Manage digital subscription CMS platforms to increase audience growth and subscriber acquisition
• Oversee end-to-end CMS content, branding, and offer updates, including testing, deployment, optimization, and quality assurance
• Partner with customer engagement and pricing teams to implement dynamic pricing and retention strategies
• Identify opportunities to improve conversion rates, automation, response times, and operational efficiency
• Support post-conversion communications and subscriber engagement initiatives across digital channels
• Execute targeted email and SMS campaigns through Salesforce Marketing Cloud, including audience segmentation and testing
• Build, test, and deploy multichannel marketing campaigns integrated with product notifications and social media platforms
• Collaborate with stakeholders, suppliers, and technology partners to enhance campaign and platform performance
• Maintain rigorous quality standards to deliver exceptional customer experiences and engagement outcomes
• Analyze subscriber data, campaign metrics, and performance insights to optimize marketing decisions
• Facilitate rapid experimentation using a test-fast, learn-fast approach
• Take ownership of CMS updates, campaign execution, and subscriber engagement initiatives
• Maintain comprehensive knowledge of digital platforms, business systems, performance metrics, and operational processes

Skills

WordPress VIP

Marketing automation

HTML

SQL

Data warehousing

Azure

Tools

Salesforce Marketing Cloud

Adobe Experience Manager

Microsoft Azure

Job description

Emapta Philippines is seeking an Executive Consumer Operations to turn digital platforms and subscriber insights into growth. You will manage CMS updates, marketing automation, and multichannel campaigns across channels, while building expertise within a globally recognized media organization and enjoying international exposure.

The role emphasizes CMS leadership, data-driven optimization, and collaboration with pricing and customer engagement teams to drive retention and growth.