Digital Health Coordinator - Makati (Onsite)

MedGrocer; Metro Manila; On-site; PHP 420,000 - 540,000; Full time

Benefits offered by this job

Performance incentives

Career progression

Growth & impact

Cross-functional learning

Health & wellness coverage

Paid time off

Job summary

MedGrocer’s digitally-enabled medicine programs and telehealth services are expanding to improve health outcomes for patients and corporate partners in the Philippines. The Digital Health Coordinator will join the operations team to ensure smooth delivery of our virtual care services, coordinating with HCPs and the IT/Tech team, and maintaining schedules and patient records.

In this onsite role in Makati City, you will monitor service dashboards, assist in routine reporting, and manage

Qualifications

• Knowledge in Google Workspace (Sheets, Docs, etc.) and relevant computer applications.
• Bachelor's degree in a related field.
• Strong organizational and project management skills.
• Proficient in data analysis and reporting.
• Knowledge in Google Workspace applications.
• Must work onsite in Makati City.

Responsibilities

• Manage and resolve routine escalations from HCPs, patients, and corporate accounts, directing complex issues to senior staff.
• Monitor service dashboards to track key performance indicators and assist in data collection for routine reports.
• Maintain accurate records of virtual consultations and patient-related data to ensure service quality and compliance.

Skills

Google Workspace

Data analysis

Project management

Organizational skills

Education

Bachelor's degree

Tools

Google Sheets

Google Docs

Job description

MedGrocer’s digitally-enabled medicine programs and telehealth services are expanding to improve health outcomes for patients and corporate partners in the Philippines. The Digital Health Coordinator will join the operations team to ensure smooth delivery of our virtual care services, coordinating with HCPs and the IT/Tech team, and maintaining schedules and patient records.

In this onsite role in Makati City, you will monitor service dashboards, assist in routine reporting, and manage